The Mill (Permanently Closed) Reviews Summary

Venue and Location

Pros:

• "Good venue for live music. Big, good range of acts, decent bar."
• "The venue is spacious with plenty of security."
• "Easy to get to with a public car park not far away."
• "Great venue, lots of street parking, friendly helpful staff."
• "Venue was decent, good facilities."
• "Bigger than what I thought. The terrace is a great addition as well."
• "Great venue in upcoming and vibrant Digbeth."
• "The location was well kept. The staffs were polite."

Cons:

• "Zero seating anywhere, cashless bars only."
• "Very bad practice to take money for drinks and the cloakroom before immediately cancelling a show."
• "Venue is great, but one member of door staff was quite rude to me when scanning my tickets."
• "Poor management to get inside the venue. Queuing for more than 2 hours just to get inside."
• "Venue is great, but one member of door staff was quite rude to me when scanning my tickets."
• "Venue is ok - but last night up to 300 went to watch 3 bands doors open 7 30..... first band starts at 7.35."
• "Venue is great, but one member of door staff was quite rude to me when scanning my tickets."
• "Venue is ok - but last night up to 300 went to watch 3 bands doors open 7 30..... first band starts at 7.35."

Staff and Service

Pros:

• "Staff seem friendly enough."
• "Staff were incredible. First gig since before the pandemic."
• "The staff here are friendly and helpful."
• "Staff were ok though, helped a disabled lady get to see the gig."
• "The general manager was helpful, the bar staff were good."
• "For once at a rave, all the staff were super friendly and kind."
• "From the security staff to the bar staff even the merc sellers were all brilliant."
• "Bar staff were great when I asked about any seats."

Cons:

• "Good club but the security on arrival literally threw my handbag after searching it."
• "Terrible bouncers. Failed to search us for a start and for no reason at all refused one of our group entry."
• "Absolutely horrendous experience! The bouncers here victimised me from the moment I stepped to the door."
• "The security treat you like you're a thief even if you provide all the ID."
• "Went to see a show that was expensive, there were sound issues halfway through which took the shine off it."
• "Came back last night for chase and status and the security team took one look and decided we were not getting in."
• "At the Bar half the staff ignored customers and had private conversations."
• "Staff were amazing helped me so much! They took me into the office and helped with everything I had."

Atmosphere and Experience

Pros:

• "The acoustics are excellent and the high, wide stage means everyone gets a good view."
• "The rooftop 'garden' is delightful."
• "Great night but idiot security."
• "Safe and friendly atmosphere, excellent layout for any event."
• "Had a great experience on the night we went, staff were lovely and the venue is welcoming."
• "Went to see chase and status. Great night but idiot security."
• "Enjoyable experience. Attended Afro beats party."
• "Fantastic venue! Excellent sound and lighting, a great atmosphere even before the gigs start."

Cons:

• "The only sitting down room there was, was upstairs out in the cold."
• "Venue was distinctly average. Sound system was one of the worst I've heard."
• "Some venues have poor accessibility, some have a weird layout, some have bad security, but this one has sewage leaking from the ceiling!"
• "The worst part was that during the candlelit concert, the TVs were left on."
• "The chairs were incredibly uncomfortable. The toilets were disgusting."
• "Venue is a genuine death trap. Surprised on how they are still able to trade."
• "Venue knew there was an issue with Sewage leaking from the ceiling but still let the venue get full."
• "There was liquid which I assume was water leaking from the ceiling above the sinks."