Sidcot Arms Brewers Fayre Reviews Summary

Service

Pros:

• "Steven, Alex and Seth plus all the kitchen staff were absolutely great didn't need to book table catered for a family of 12."
• "The young waiting staff were lovely."
• "Staff are lovely, place is clean and snug and the food is great!"
• "The staff here are absolutely wonderful and polite."
• "Our commendation to all the staff for their warm welcome and the quality of food and service."
• "The staff were very friendly and gave us enough time to settle, before they took our order."
• "Super friendly staff, the blonde hair girl training on tills was great at taking our order."

Cons:

• "Waited so long for our food we nearly had to start eating each other."
• "Met with a very rude member of staff."
• "Service was extremely slow considering how quiet the restaurant was."
• "Understanding around this time the hospitality sector is struggling for staff. I still am shocked having to wait around an hour for just our starters."
• "It was also apparent that there were insufficient staff on to provide an acceptable level of service."
• "Not enough staff and the staff they had walked around like zombies."
• "Very slow service in a quite pub, 48 minutes between starters and main."

Food Quality

Pros:

• "Food was amazing and such good value for money!"
• "Food was great especially for the cost."
• "Food was piping hot. Plates were Hot. Food was delicious."
• "Food was great, part of the Brewer's Fayre chain so value is decent."
• "We had the Christmas dinner tonight, and it was amazing."
• "Tried the marmite and cheese burger here and it was lovely."
• "The chicken tikka was delicious."

Cons:

• "Food was cooked in old dark brown oil which our onion rings were sitting in."
• "Food was terrible it was drowned in grease not much of a choice it was cold and a lot of flies that attack you and your food."
• "Had Sunday lunch here and must say the food and service was the worst ever."
• "Food rushed not presented well."
• "Terrible service and tasteless frozen food."
• "The roast beef was mainly fat and gristle."
• "The food was horrible, the wrong order was delivered twice."

Cleanliness

Pros:

• "Staff are lovely, place is clean and snug and the food is great!"
• "The restaurant itself is always clean and the staff are always friendly and professional."
• "Place is clean and snug."

Cons:

• "Both toilets were disgusting we did not use them we preferred to wait and use the airport toilets."
• "The decor looks the same as back then, dated and tired."
• "Toilets smelt musty and damp, not particularly clean!"
• "The tables were sticky, the walls were sticky, the floor was even sticker."
• "Toilet facilities were disgusting feces smeared over the wall of the female toilets."
• "My biggest fault was the toilets absolutely disgusting I know not eating in the toilet but the stench was unclean!"
• "Food was edible, crockery and hot water urn were dirty."