Pebble Restaurant Reviews Summary

Food Quality

Pros:

• "The food was good in the take away but the service was very very slow."
• "Cook a lovely fish which is nice to find as a lot of local chip shops disappointing."
• "Despite been busy and obviously understaffed the food was hot and delicious."
• "Iv had lots of fish in chips in my life even worked in a chippy for 5 years and we went here today and iv never tasted fish and chips so amazing😍I could of ate 2, the best part was the curry AND gravy it was the nicest iv ever tasted😋"
• "Food is delicious and fish is fresh."
• "Best Fish Chips and Mushy peas ever, the standard is very high and the meal is always the same, excellent."
• "The food is prepared and cooked to the highest standard."

Cons:

• "Although the chip quality was ok. I ordered a large portion and received what I would normally class as small."
• "Food was average. Fish is small. Greasy chips."
• "The fish was greasy, the crust so thin, the chips was not crispy not even looked fried!!!"
• "Unfortunately the chips were undercooked and tasted awful."
• "The food left us with a greasy oily taste which we have never had before."
• "The food was extremely oily."
• "DISGUSTING DONT COME HERE THE FOOD HAS MADE ME FOOD POISONED AND £9.50 FOR A FISH AND CHIPS WAS MOLDY AND LOOKED LIKE IT WAS MICROWAVED."

Service

Pros:

• "The service is exceptional."
• "The service was very good, as was the quality of the food."
• "Had prompt and friendly service."
• "Staff were really knowledgeable of allergies and intolerances."
• "Served by a really friendly lady who unfortunately her name i did not get."
• "Table service is available, and provided by well mannered and friendly staff."
• "The staff are always friendly and helpful."

Cons:

• "This establishment seem very greedy."
• "Absolutely awful service. A dreadful and shambolic ordering, and queuing experience."
• "such rude staff awful service the worst i have ever received!"
• "The staff weren’t exactly the best either. Not really interested in their customers."
• "Staff rude and were LAZY..."
• "The staff just seemed like they didn't want to be there."
• "Atrocious customer service from the older lady with blonde hair."

Value for Money

Pros:

• "Excellent value for money."
• "The prices were very reasonable."
• "Great value for money too!"
• "Great value for money. Decent portion sizes, even for children."

Cons:

• "Very very expensive for what you received. Two very small portions of fish chips and mushy peas and two coffee's came to over £20."
• "And the prices are over priced."
• "They do however charge a substantial amount i.e £1.75 for a small glass of coke."
• "Absolute joke prices, £4:25 for what was a medium chips in any other place."
• "Unfortunately, I didn't realise they charge more to sit inside."
• "Very very poor value for money."
• "I had to settle for chips and cheese which for the size of the portion was way over priced."

Facilities

Pros:

• "We got to sit in the booth the food was gorgeous."
• "Even more impressive was the fact that they allow dogs in."
• "Outdoor and indoor seating. Clean restaurant with clean toilets."
• "The toilets were clean."

Cons:

• "There would be a great view but the windows were rotten and are in desperate need of a clean."
• "No baby changing facilities. No high chairs. So not suitable for children."
• "The toilets were awful. Smelt appalling and out of two toilets one was out of order."
• "Most of the seats were empty but was due to all the tables still have previous customers plates etc still on the tables uncleaned."
• "Ate here tonight, service was terrible. The toilets were filthy and there was no toilet paper."

Management and Staff Behavior

Pros:

• "Brilliant staff."
• "Delicious, freshly prepared local fish and chips served by kind and chatty staff."
• "Lovely meal out with the family. Friendly, patient staff."
• "Service and staff are exceptional even when we were a large table of 8."

Cons:

• "Young lad was pleasant enough but very wet behind the ears, didn't seem to know what he was doing."
• "The reason I rated the service down was because there was clearly something going on between 2 of the staff regarding who should clear tables."
• "Just add another one absolutely shocking customer service. Staff too busy chatting to each other our food was just sat on the side for ages arrived cold."
• "Absolutely shocking management, treated staff like dirt in front of us whilst trying to eat our food, cooking was excellent however the standards have dropped severely."
• "An absolute disgrace of a service provided by this place. Having to wait nearly 50 minutes to order 2 fish and chips is beyond a joke."
• "Fantastic food. That's where it ends. As soon as they realise you're English the attitude is horrendous."
• "The staff didn't know what going on and one commented that she was in the dark with the orders."