Natural Balance Therapies Reviews Summary

Massage Therapy

Pros:

• "The deep tissue massage was very effective and my back pain has got a lot easier."
• "I've had occasional back issues and visit James Adatia with usually an appointment, the day after. He's very thorough and puts me at ease very quickly."
• "Through a combination of manual therapy and exercise, in just few visits Matt resolved the issue."
• "Davide helped me identify the root of the pain and really focused on the problem areas, tailoring the whole massage to what I needed."
• "Sarah Kirby gave me a deep tissue massage for a recurring problem I've been having with my lower back. She was able to locate the problem quickly and has helped me find some immediate relief."
• "I had treatment for a frozen shoulder and got full movement back within a couple of weeks."
• "Just had an amazing myofascial release massage from Lisa Curme - an extraordinary whole body therapeutic experience that unlocked so many different areas of tension throughout my body."

Cons:

• "had a deep tissue 30 min massage about 3-4 weeks ago, actually felt worse after and the guy (I won't name) was a bit creepy, would not recommend."
• "I'll be honest and admit it was very uncomfortable and often extremely painful, but I knew this was to be expected....as they say....without pain, there is no gain!"

Professionalism and Staff

Pros:

• "Absolutely brilliant place. Bookings are easy to make. Staff are the best. Professional, knowledgeable patient helpful and friendly."
• "I cannot praise Steve Mason enough!...he just knew what to do. In addition to that he is such a lovely warm person and has great energy!"
• "Lolly is possibly the most talented massage therapist I have ever seen."
• "Nathalie Mineau is an exceptional therapist who not only provides targeted treatment but also explains how and why the condition has arisen and offers clear explanation how I can help myself between treatments."
• "Russell was completely competent & professional throughout & his knowledge of anatomy shone through."
• "Steve was a pleasant, personable yet efficient guy, who instantly put me at my ease with his gentle manner, humour, and winning smile."
• "Paul for a trapped nerve in my shoulder / elbow. I found him to be very professional and informative."

Cons:

• "I assure you this is a very real complaint. I won't pursue the matter any further BUT my experience with the male masseur, like I said was poor and he was a bit creepy (I am male too)."

Booking and Accessibility

Pros:

• "The website and booking system were very easy to use."
• "The on line booking system meant I could be there within 2 hours and it was really simple."
• "Booking is quick and easy on-line or using the app. And the therapy centre in Hove is clean, friendly and you're at your ease from the moment you arrive."

Cons:

• No negative comments regarding booking and accessibility were provided.

Facility and Ambiance

Pros:

• "I have used Natural Balance on many occasion. There is a very relaxing but professional atmosphere."
• "A lovely clinic. I had an Osteopathy session with Venetia Powell. My shoulders are visibly lower and looser and my pain has been reduced."
• "Very professional and welcoming, never felt so relaxed before!"
• "Natural Balance, a relaxing comfortable space all the therapists are warm and highly skilled."
• "The Natural Balance venue is as calm and relaxed as it's therapists - both were very professional, as well as being lovely people."
• "The surroundings are pleasant, aromatic, clean and suitably calming."
• "The whole experience was extremely relaxing, the temperature, music and lighting were all perfect balanced."

Cons:

• No negative comments regarding facility and ambiance were provided.

Therapeutic Outcomes

Pros:

• "Today the pain is 90% gone and i can move my head and neck freely again - so thank you Lisa!"
• "Lisa has a natural healing gift which is the trait that always elevates any therapist/bodyworker's treatments from average to exceptional."
• "I feel twenty years younger and two inches taller... And I can really recommend including the Hot Stones option."
• "After just 2-sessions and a lot of hard work at home, I am now fully back to work and feel stronger and fitter than ever."
• "The relief I got was nothing short of amazing! I felt a release of months of bad energy escaping my body as well as a sense of 'lightness'."
• "Following massage and acupuncture with Steve Mason feel as if I could climb a mountain."
• "By the time I left, I was blissfully free of all knots and cricks and I floated all the way down the road to home."

Cons:

• "I've been left with a fair few stray hairs and in some key areas it was broken off, instead of pulled free from the skin, meaning a week later I have regrowth in some areas when waxing usually lasts me a good 3-4 weeks."