German Doner Kebab Reviews Summary

Food Quality

Pros:

• "The meat is so succulent and tasty and lots of salad to balance it out!"
• "The kebab was so juicy and flavorful, and the bread was perfectly crispy."
• "It is the tastiest kebab I ever been eaten!"
• "The food was great! Never tasted a Donner as good as these."
• "The kebabs are very clean (no grease) and very tasty..."
• "Kebab in a bread was crispy and all feeling was very juicy."
• "Food was amazing, probably one of the best I've had!"
• "Kebabs were supeeeb tasty."

Cons:

• "Chicken is real chicken but the beef tastes like human foot skin.🤣"
• "Ate my food and felt something chewy in my mouth. Spat it out and it was raw chicken."
• "The chicken shawarma was dry, like it was sat all day on a kebab machine tray."
• "The food was visually filled due to meat being very thin, very small portion."
• "The meat was sliced so thin i could see through it, the grease at the bottom of the box was swimming."
• "Ordered the Panini Meal, the panini hardly had any filling."
• "Food was ok, very expensive for what it is - you’re better off at my spice over the road."
• "This place isn’t good... It was dry, tasteless and hugely underwhelming."

Service Experience

Pros:

• "Salim was very polite and welcoming. Will be calling in again."
• "Salim was an incredibly friendly member of staff who added to the visit."
• "Arushi was so lovely and helpful as always."
• "Umar was serving our table. Very friendly and nice guy."
• "Professional service - Chathu was very friendly and smiley."
• "Saleem who served us explained everything clearly and didn’t rush us."
• "The quality of service at German Doner Kebab was outstanding, thanks to the assistant manager Mr. Jitheesh."
• "Exceptional service, slightly smaller portions but clean and tidy restaurant."

Cons:

• "Average at that ordered a takeout, for a fast food restaurant 15 minutes wait is unacceptable."
• "First of all, halfway through eating I found a piece of shredded plastic in my mouth."
• "Ordered a delivery twice but each time gone to wrong address."
• "Worst experience I have ever had... spent almost £20 for a small box."
• "Really poor quality, food was chucked into bag. Nothing comes in a box like on website."
• "I'm not satisfied with my recent order at this kebab place."
• "Ordered for the office on Uber Eats... portions were tiny, food came in a tiny bag."
• "Nice food but awful service. Waited 40 mins for food."

Facility and Cleanliness

Pros:

• "The restaurant was incredibly clean and tidy for the first impression."
• "The place was clean, the service was great, and the food was even better."
• "The hygiene in this place is unmatched, their kitchen is one of the cleanest I've seen."
• "Loved visiting this Kirkstall branch. Food was fresh and customised as requested."
• "This restaurant is very clean and pleasant. Good service provided from the staff members."
• "Went into Kirkstall branch when driving out of Leeds and really enjoyed it. Place was spotless."
• "Great service- lovely staff ... The customer seating is very well maintained."
• "The place over their I've experienced was unmatched. Feels so good! The staff was well behaved, noble."

Cons:

• "Cooks not wearing beard coverings and no hair nets on sight. A lot of litter on the tables too."
• "Got shouted at were not open NOT OPEN...GET OUT!... customer service reaction to customers is shocking."
• "Service wasn't great but the donna meat was nice. The chicken was bland. All in all I'd say not great."
• "The staff confused and unorganised could not get a single complete order together & have the order be correct."
• "Really poor quality, food was chucked into bag. Service was slow and the staff all looked confused."
• "Can't really comment on the food but... the customer service reaction to customers is shocking."
• "I have been in GDK London, Liverpool and Batley and this one is the rubbish one staff zero experience food tast cold."
• "Nice food but awful service. Waited 40 mins for food, my wife waited 30 mins for a portion of chips alone."