Burger King Reviews Summary

Staff and Service

Pros:

• "Service is amazing every time we visit."
• "Service was efficient, but restaurant hadn't enough staff."
• "I must mention how lovely and polite the lady serving was."
• "The dark-haired young server was friendly and patient though - and she needed to be!"
• "Always consistently high quality food and friendly staff."
• "Helpful staff, food was tasty."
• "I didn't have to wait long as I was greeted by a pleasant smile from a young BK member of staff."

Cons:

• "Seriously understaffed, and the staff who are there tend not to care."
• "Would have complained but we could tell the staff member could not care less."
• "Vacant look on staff members faces, couldn't care less how useless they are."
• "Rude, couldn’t care less staff, cold under cooked food."
• "2 workers working on the drive-thru menu... terrible service regardless if the machine was broken or not."
• "The service here is incredibly slow and the branch is really dirty."
• "Waiting 35 mins in the drive through, 4 cars in front of me and handful of people in the main restaurant."

Food Quality

Pros:

• "The Fanta and the Ice Cream rocked."
• "The whopper burgers were freshly made and were delicious."
• "Bobbed in for breakfast, ordered vegan burger, kids chicken nuggets, fries and water. Friend and I shared the vegan burger- really tasty and would definitely order this again."
• "But on the plus side whopper was on point!"
• "Young man who served me was polite, and food was suitably hot fresh and tasty."
• "Food amazing and prompt by the adult chef in the back."
• "Food quality always seems good here and as you would expect from any Burger King."

Cons:

• "£9.19 for a burger that was at best average!!"
• "Burger cold. Bun so dry it crumbled, Coke flat and warm, bacon not cooked properly soft and pale."
• "Food cold asked for hot did not use microwave witch could give you food poisoning."
• "Food at least arrived quickly but the burger bun tasted a bit stale."
• "Cold horrid burger. I couldn't eat it. It was tiny in size."
• "It was like eating cardboard. Very stingy with the mayonnaise and even tighter with the lettuce."
• "£5.99 FOR A whopper burger that was pure gristle BK have gone down hill out of date bread that was that stale it fell apart in your hands, cold fries."

Cleanliness and Maintenance

Pros:

• "Clean and well presented throughout."
• "Edit: massive improvements, the difference is night and day. Very clean and great service 👍"
• "Called on way from shopping centre nearby, nice polite young man on counter, served quickly and food was good, love their fries! Will definitely call again, thanks"

Cons:

• "Only nipped in desperately to use the toilet and there wasn't any bog roll."
• "The toilets and restaurant were quite dirty at 9.20am when I visited."
• "A good majority of the tables had people's rubbish left on them, the place looked a right state."
• "One other table was occupied, but others were not cleaned properly. Smeared, and uncollected cups, trays etc., dotted here and there."
• "The restaurant was dirty and putting the chairs under the table and moving some paper crowns into the middle of the table doesn't really constitute cleaning in my books."
• "Dirty scruffy place. Outside bins overflowing with rubbish, much like the car park."
• "Also whole place dirty, no table clearing and cleaning."

Value for Money

Pros:

• "We prefer Burger King to McDonald as, although less colorful and fancy, we go home with less plastic, and the quality of the meals is for sure better."
• "Just had my first burger king breakfast and i must say i was impressed and value for money is certainly part of the deal, mini hash browns i could eat all day long."
• "It's a bit dearer than McD's. But, generally, you're not waiting ages, you're not struggling to get in and out of the car park, and the food is pretty good."

Cons:

• "Little bit pricey for a fun Saturday lunch out and bowling, but makes the kids happy."
• "It's now noticeably more expensive with a lot less food for your money."
• "expensive, small sandwiches, taste wise it is OK but definitely doesn't worth it is price."
• "Expensive, but pretty good for delivery! Always hot and correct, unlike McDonald’s."