The Kaye Arms Reviews Summary

Category: Pub Wakefield

Address: 29 Wakefield Rd, Grange Moor, Wakefield WF4 4BG, United Kingdom

Phone: +441924840228

Rating: 4.4
based on 192 reviews.

Food Quality

Pros:

  • "The food was excellent prepared by fantastic chefs."
  • "Tasty food and friendly service."
  • "The food is absolutely gorgeous. The lamb melted in my mouth."
  • "Both meals were presented well and tasted great."
  • "The food was lovely had a very pleasant lunch."
  • "The food is magnificent and the staff were all wonderfully friendly."
  • "The food was delicious!"

Cons:

  • "The food was tasteless and the chips was hard in the middle."
  • "The vegetables were a little hard, my mum had difficulty in chewing, and she choked on a piece of parsnip."
  • "The food is much poorer quality than what the full price suggests it should be."
  • "Vegan burger was disappointing."
  • "Unfortunately, the garlic gravy did not meet our expectations. It had a peculiar taste at the end that was far from enjoyable."
  • "The little fish that was in the masses of batter was so dry that I couldn't even cut through it."
  • "The Fish was tasteless chips recooked and soggy and my husband's pie he said was just a shop bought one and hardly any meat in it."

Service

Pros:

  • "Nothing was too much trouble, and the front of house team made sure my mum's night was made special."
  • "Service was excellent even under covid restrictions."
  • "Really happy friendly staff they looked after us like we were royalty."
  • "The service was also superb."
  • "Lovely staff and super quick service despite it being busy!"
  • "Staff are friendly. Service was great."
  • "Very friendly staff food was delicious."

Cons:

  • "We were left waiting for long periods in-between courses."
  • "Service rather chaotic, only reason, only 2 table service staff."
  • "Waited with 2 young children 25 minutes for the plates clearing at which point all thoughts of desert had gone."
  • "We waited 40 minutes for our plates to be cleared."
  • "No one came back to us despite a £101 bill."
  • "Had to wait to be seated, had to order our drinks twice which took an age to come."
  • "However the table service was poor waiting 15+ minutes for drinks, over 20 minutes to order dessert."

Atmosphere & Setting

Pros:

  • "The place looks lovely and is secluded for a nice bit of peace and quiet."
  • "The pub is in a lovely countryside setting with great views, and so warm and cosy inside."
  • "A really impressive place with a comfortable, homely feel."
  • "This is a long established pub in a nice setting."
  • "When we entered, the atmosphere was lovely with other dogs and owners all having a lovely time."
  • "Atmosphere was also really great."
  • "The establishment was well run, efficient and quaint."

Cons:

  • "The local crowd are rather noisy, shouting and unaware of others with whom they share the space."
  • "We also had to endure ear piercing music after 8.30pm, which was far to loud we found ourselves shouting to have a conversation with one another."
  • "The music in the background was depressing."
  • "Do not like the idea of dogs been allowed on the furniture."
  • "The minute we walked through the door we wasn't made to feel welcome at all by staff."
  • "It was more or less a ghost pub."
  • "Empty plates still on our table 35 minutes after we'd finished."

Accessibility & Accommodation

Pros:

  • "Great choice if you are planning a celebration gathering for up to 20 people as they have a side room where you are private but not cut off from the rest of the diners."
  • "We are in a Motorhome, so we’re able to park down the back of the car park, and go inside for a meal."
  • "Plenty of parking and level walking to the door which is important when taking older relatives out."
  • "A member of staff did help me by opening side door."
  • "The bar area to the left is also dog friendly."
  • "Very dog friendly and great service."
  • "When we walked in we were met by a welcoming atmosphere and friendly and approachable staff."

Cons:

  • "Found it a struggle getting in with a wheelchair as entrance is small and another door to go through."
  • "No one came back to us despite a £101 bill."
  • "Additionally from the first drinks round never got asked again or any voluntary table service."
  • "We booked a birthday meal here months in advance and were told we would be having a private room due to the size of our party... Major disappointment and let down by The Kaye Arms."
  • "The only thing good is the older waitress that's been there for years always helpful and friendly."
  • "Unfortunately 'water for the table' was taken as a single glass of water. After the meal, rather than being asked if we wanted anything else we were told 'we're closing soon' nearly half an hour before closing time."
  • "The only let down was our bill was brought to us without us asking, we was on the verge of reordering some more drinks and a dessert but felt that act was a subtle hint for us to leave."

Value

Pros:

  • "Great value for money."
  • "2 course meal + drinks for less than £50 - no bad either."
  • "Excellent value for money and we’ll definitely be back."
  • "Also inexpensive."
  • "They have a great day time deal, 2 for 15 and there are some really good choice within it."
  • "All in all a good meal, and excellent value at 2 for £15."
  • "The price was extremely good especially for the portion."

Cons:

  • "The food is much poorer quality than what the full price suggests it should be."
  • "The only thing I would say my friends don't have much choice when it comes to a vegi options in the deal."
  • "Being a Saturday night we didn't get the option of the fixed price or two dine for £13.99."
  • "The bill was also £140. Wished we had gone for a curry."
  • "Was charged £30 for this bad experience."
  • "The food today was pretty average. I'm not convinced the veg wasn't frozen....it was definitely bland and tasteless."
  • "We had the Steak night 2 for £35 which includes 2 large glasses of wine it was 1st class."

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