Stanley Ferry Reviews Summary

Service

Pros:

• "staff were very friendly and helpful"
• "The staff were so friendly, polite and helpful."
• "The staff were helpful and polite."
• "Friendly and pleasant staff."
• "Staff always polite and help you with anything."
• "Excellent service"
• "Fantastic professional and friendly staff"

Cons:

• "Very slow bar service, even if the queue becomes very large staff remain at a snails pace."
• "Service was pretty much none existent and there wasn't any atmosphere to comment on."
• "Thought the staff was rude."
• "Service is shocking here!"
• "service hasn't had a similar overhaul, with 10 minute queues being the norm"
• "The refund policy is less than straightforward, meaning we could receive a refund anytime within eight days."
• "struggle to get a disable space"

Food Quality

Pros:

• "The Mega Breakfast, featuring 4 sausages, 4 bacon strips, 3 eggs, 3 hash browns, 2 toasts, baked beans, and mushrooms, offered both generous portions and remarkable value at just £9."
• "The food was competitively priced with good portion sizes."
• "Went for a meal and the food was excellent."
• "the food is always cooked to perfection"
• "Burgers and fish were cooked perfectly with plenty of French fries/chips."
• "The chicken literally melts in ur mouth, the food was amazing, very filling and will be definitely coming again."
• "Always enjoy eating at this place, good value for money, great service and they do a lovely full monty mixed grill."

Cons:

• "The Lasagna was in a dish that was only half full and was burnt in several places"
• "Mostly all the food tasted like it had been sat waiting and then microwaved."
• "My veg lasagne was burnt."
• "Very poor meal!! We went for a quick meal with the kids in the play area side, mixed grill was very disappointing sausage was absolutely vile like chewing cardboard."
• "The kids meals were wrong and the rice was in cold lumps all stuck together."
• "Anemic sausages, Dry and boring chicken, Gammon not much thicker than bacon, Small steak cooked okay, Chips that aren't real."
• "Food poor... Ordered mixed grill, the rump steak was full of gristle, couldn't cut it, chicken was slimey."

Cleanliness

Pros:

• "Social distancing and cleanliness is great however..."
• "Really strong Covid measures."
• "staff do a thorough clean of tables and chairs"