Old Halfway House Reviews Summary

Food Quality

Pros:

• "The food was excellent!"
• "The food was absolutely gorgeous."
• "Good choice of meals that aren't just microwaved."
• "3 of us had steak all of which were cooked perfectly."
• "The food was all freshly cooked and very tasty."
• "Myself and my partner had the vegan platter and the moving mountain burger and it was absolutely amazing, so filling and made fresh."
• "Food was delicious and good value for money."

Cons:

• "The food was only luke warm."
• "Food absolutely disgusting, not even warm."
• "Food was abysmal, The staff made absolutely no effort to make our LARGE party welcome."
• "The food was not very good and most of it was cold."
• "The chicken skewers were RAW."
• "Frozen fish which had not been cooked through properly."
• "Food ok but only warm."

Service

Pros:

• "Served immediately by Annie, service with a smile!"
• "The service was quick and efficient."
• "Staff friendly and helpful."
• "The staff were really nice and we had 4 members of staff looking after us."
• "Service was outstanding."
• "The staff were really helpful and lovely."
• "The staff go out of their way to help and Vicky is a lovely manager."

Cons:

• "The staff made absolutely no effort to make our LARGE party welcome."
• "Stood at the bar (no one else waiting) for ages. Staff walking past no acknowledgement."
• "Having finished our mains we were ignored for a full 30 minutes with plates waiting to be collected."
• "The managers tone and approach was the most disgusting customer service I've ever experienced and really upset my mum on mother's Day."
• "Waitress didn’t seem to care or apologise."
• "Terrible customer service from the manager."
• "Service very poor."

Ambiance and Facilities

Pros:

• "The place is clean, the staff are friendly."
• "Absolutely stunning pub."
• "Modern looking with elements of a traditional atmosphere."
• "Lovely surroundings with a lovely beer garden."
• "A nice family friendly pub, lots of space including a pub area, dining area and really nice outdoor seating area."
• "Lovely old pub, fab garden and plenty of parking."
• "This place is amazing for a sunny day."

Cons:

• "Place was empty by 9, says a lot."
• "It's a shame there is no longer table service to order food."
• "Table not big enough for 5 adults."
• "Despite advertising 'family dining' on the outside of the pub, this place has an 8pm 'curfew' on children."
• "The only negative was the price of the beer which I would describe as London prices!"
• "Why you would remove a lovely open fire place to replace it with a wood partition is beyond me."
• "Quite expensive for drinks was going to have a meal but menu not inviting same as other places which is boring."