Halfpenny Green Wine Estate Reviews Summary

Booking Process and Arrival Experience

Pros:

• "We were gifted whiskey tasting vouchers for Christmas, found the booking process very easy."
• "A wine named 'Black Country' got us interested in this place, and a helpful phone conversation with Liz in advance persuaded us to make the long journey from Cheshire."

Cons:

• "Parking was chaotic and dangerous with little visual information."

Customer Service

Pros:

• "All staff we met were very friendly, and welcoming."
• "The lady who did our tasting experience was an absolute dream, she was very chatty and absolutely hilarious!"
• "Had a super lunch in the restaurant before attending a gin tasting experience. Staff very efficient and service was excellent."

Cons:

• "Many wore the estate uniform, but few were actually helping customers."
• "Waited to be seated standing for ages, all the staff just kept on walking past us."
• "Despite there being more than a dozen empty tables in the cafe, we were asked if we had booked...on a wet Thursday, with only six or seven diners in the whole place!"
• "The waitress was very unhelpful and clearly didn’t want to seat us, quite a few empty tables around, seemed like she was thinking of every excuse not to let us in there."

Food and Drink Quality

Pros:

• "Had breakfast in the restaurant the following morning. Excellent food and service."
• "Came here with my sister, nephew and some friends first time here. The place looked really nice, staff where very friendly & accommodating, I had eggs Benedict from the breakfast menu with some tea it’s was delicious."
• "Had a lovely meal today with my hubby and sister and brothers in laws and Shelly we all enjoyed the food can't go wrong with whatever you choose."
• "The smoked salmon I had for starters was pleasant but nothing amazing."

Cons:

• "The food was ordinary and pricey, and our waitress forgot the bill."
• "I do not normally leave a bad review. However, I can’t ignore that this was possibly the worst breakfast I have ever been served."
• "However, my sister and I had the chicken salad, neither bowl was tasteful appetising nor wholesome."
• "Just enjoyed an excellent breakfast (birthday gift) superb food and surroundings."

Atmosphere and Setting

Pros:

• "Absolutely fantastic experience here!"
• "Lovely place .... went for breakfast ..... had the Full Vineyard breakfast..... Excellent and really nice.... even better with the log burner going."
• "Nice setting with views of the Vineyards. Other interesting craft shops on the premises with a deli and gift shop selling the wine they produce."

Cons:

• "It's taken me 5 days to reflect on our visit and I still feel as I did on Mothers Day."
• "Our first Sunday lunch here since the new build has been opened. The experience was OK but sadly nothing more."
• "It was also quite noisy, exaggerated by the new hard surfaces."

Value for Money

Pros:

• "Bought a couple of bottles of wine that were reasonably priced. Will definitely be back."

Cons:

• "Personally it did not fulfil the price given other small businesses/large businesses offer more for price."
• "At £13.95 per head I didn't think it was good value for what we had although the desserts did rescue what would otherwise have been a disappointing meal."
• "I don’t think I have ever had someone so rude at a winery as I have had at this wine bar. Not going back anytime soon for the mediocre wine served in the garden and complete disregard for its customers."