Butterfly Bridal Boutique Reviews Summary

Customer Service

Pros:

• "Rachel was amazing, helping me to organise fittings and payments. I can't thank them enough!"
• "Nicky put me at ease from start to finish."
• "Rachel and her team were so lovely, respectful and took the time to go through it all and work out a plan."
• "Rachel was absolutely lovely over the emails."
• "Rachel and Meg are amazing, Meg was my stylist on the day and she took it at my pace and made me feel so comfortable."
• "Rachel was very friendly and helpful through all my appointments the choosing of the dress to the fittings."
• "Rachel and her team went out of their way (and usual opening hours!!) to find me an appointment."

Cons:

• "They kept bringing dresses to me and I didn't get a chance to choose, not efficient."
• "They didn't offer any drink or even water to us, even though you have to pay to try dresses."
• "I sent few pictures from their website few days before my appointment as they asked, however, they missed it, and I didn't get to try the dresses that I wanted."

Dress Selection

Pros:

• "The boutique has so many stunning gowns to choose from."
• "The selection of gowns to try was never ending!"
• "It was really fun to try on a large variety of dresses and I was able to find the perfect dress!"
• "Nothing was too much trouble, a beautiful range of dresses and accessories."
• "I am plus size but still had lots of choice of styles."
• "Their wide selection of gowns means they truly do have something for everyone here and all at very reasonable prices."
• "They have a lovely collection of dresses in a variety of different styles and sizes to try."

Cons:

• "Service was okay. Small detail that they're not consistent with their wishing brides good luck on social media; they do for some and not for others."

Overall Experience

Pros:

• "The whole atmosphere was very welcoming and I know my mum and bridesmaids enjoyed the experience as much as I did."
• "Such a great experience at this boutique."
• "The boutique itself is so beautiful I didn't want to leave!!"
• "The whole process was without hitch from start to finish and my dress even arrived early!"
• "The whole experience was fantastic from start to finish."
• "Butterfly bridal is everything that shopping for your dress should be."
• "This is exactly what I’d imagined wedding dress shopping should be like."

Cons:

• "My time at Butterfly couldn’t have been anymore the opposite."