White Lion | Pub | Restaurant | Hotel Reviews Summary

Category: Hotel

Address: Bridge Gate, Hebden Bridge, HX7 8EX, United Kingdom

Phone: +441422842197

Rating: 4.4
based on 200 reviews.

Service

Pros:

  • "The service was quick and especially the young man who served me was so lovely."
  • "Service was quick and very friendly."
  • "Our waitress was so attentive, but not over the top, polite, and knew her job really well."
  • "Staff were immediately warm and welcoming, continuing this throughout our whole meal, been attentive but not too overbearing."
  • "Lovely service, very friendly and helpful staff."
  • "Staff very friendly and helpful."
  • "The staff are just amazing, all so friendly and helpful."

Cons:

  • "However when I complained... she was very rude and dismissive."
  • "The waitress who told me I must move from a table at 12:30 because the people who had booked for 1:00 had arrived early, was rude and unapologetic."
  • "Prices were extortionate and the staff quite rude when we said that we'd changed our minds about food and would just be having a drink."
  • "Service was very slow and it wasn't busy."
  • "We then waited by the till just outside the restaurant to pay are bill to be completely ignored."
  • "With staff that make you feel unwelcome."
  • "No check backs, no offering of additional drinks had to strain our necks every time we wanted their attention."

Food Quality

Pros:

  • "The lamb was delicious but a friend ordered the steak pie which was phenomenal."
  • "I ate here yesterday and the food was incredible! I can't stop thinking about those ribs."
  • "The flat iron steak with chimichurri, absolutely delicious."
  • "Food is excellent."
  • "Excellent food and drink reasonably priced."
  • "The food was fantastic (all 3 courses), really worth the cost."
  • "Food delicious- best breakfast ever and the staff are so friendly and helpful."

Cons:

  • "The three cheese pie tasted so sweet I thought it was a dessert - really ruined the flavour."
  • "Fish was horrible, thick greasy batter enclosing a thin fillet of tasteless fish."
  • "Awful food and horrid customer service. Over salted stake and ale pie, sickly sweet cheese and onion."
  • "Food in restaurant was very poor, one main meal had to be returned as it was practically inedible, badly burned and dried out."
  • "Really poor food on a recent visit."
  • "The fish and chips were soggy and just about edible."
  • "This was possibly the worst meal I’ve ever eaten. Over cooked vegetables that were inedible and terribly bland."

Accommodation

Pros:

  • "Fantastic room, brilliant home cooked food, very friendly service."
  • "Booked room no 10 as we have dogs. Spotlessly clean room."
  • "The rooms are massive quality furniture and bedding."
  • "The room was beautiful and massive."
  • "Rooms 7,8,9 and 10 are excellent if you have your dog with you."
  • "The rooms are beautiful, clean and comfortable."
  • "Rooms in courtyard were lovely."

Cons:

  • "Only thing I would point out 2 bulb missing from bathroom Room 8 so bathroom very dark."
  • "Even though the radiators I turned off the room remained very warm which added to an uncomfortable nights sleep."
  • "The only down side was the accommodation or more specifically the bed mattress in room 9 which wasn't the best and made for a sleepless night."
  • "The bedroom was not dirty but there were cobwebs, ants and the bath had a bad stain and the grout between tiles had turned black."
  • "The window of the room we were in was wedged open, it still is to this day."
  • "My only criticism is that our room was right out back and there were no lights when we returned in the evening."
  • "Also, our other friends who stayed in the main building had no instructions offered on how to get in as it was all locked up in darkness."

Value

Pros:

  • "We often go for a meal here... 2 courses for 20 pounds quite reasonable."
  • "Food is very tasty, generous portion sizes and very good value for money."
  • "Our food was lovely, reasonably priced and very good quality !!!"
  • "Great value for money."
  • "The food was beautiful with perfect portion size."
  • "The breakfast was fantastic, and included in the price of the room too."
  • "Great food, great service, lovely ambience and great value for money."

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