Address: 39 Allerton Rd, Liverpool, L25 7RE, United Kingdom
Phone: +441514286842
Rating: 4.5
based on 163 reviews.
Service
Pros:
"The staff were polite, attentive and helpful."
"A big shoutout to especially Abi and Danielle who always make sure we get the best service."
"The service was great. Very attentive staff."
"Staff were delightful and astonishingly helpful, clearly putting 110% into their jobs and caring much about customer satisfaction."
"The service was great and the staff had a lovely attitude, laughing and joking with us."
"The service was quick, really friendly staff, helpful with talking us through the menu and offering recommendations."
"The staff were very polite and helpful."
Cons:
"Poor attitude, Istanbul and your loss won't ever go again, food is normally lovely but with a snotty attitude would rather eat elsewhere."
"We booked a table for 8 people, arrived 5 minutes early but they told us they’d already given away our table because they didn’t think we’d show up."
"Really poor service and we were very disappointed with the service and the food!"
"The service is slow and leaves a lot to be desired if you query anything you get ghosted and treated like you’re no longer welcome."
"Service was really slow, couple next to us were still sat there with no food and we'd come in after them."
"Waited half an hour to be seated."
"Terrible service, no updates on anything, no apology given…at any stage!"
Food Quality
Pros:
"Went for Turkish breakfast and it was lovely."
"The most astonishing 'Turkish Breakfast for Two'... fabulous food."
"The food was amazing beautiful Turkish breakfast and English as usual."
"The humus and Carrot Esme were delicious and I could have eaten that all night."
"The food was exceptional, been to other Turkish restaurants but this was by far the BEST!"
"The Kofte Guvec was absolutely amazing, the sauce was mild and tasty and made the kofte melt in the mouth."
"The food is served quickly and is absolutely beautiful."
Cons:
"Chicken guvec was black scrap ends of chicken."
"Meatballs like flat beef burgers, no salad or rice with meal."
"Food was mediocre so sadly won't be rushing back."
"Ordered musakka. Cold and disgusting."
"I was served under cooked, partially raw chicken on my main course."
"The calamari was absolutely vile. Never tasted anything like it in my life."
"Lamb guvec fatty pieces of lamb."
Atmosphere
Pros:
"The atmosphere is great, gives you an instant warm feeling when you walk in."
"They went above and beyond to cater for a dual birthday party providing balloons and goodies for the children and made for an excellent all round experience for all ages - many thanks it was a good one x."
"Loved the decor and cosy atmosphere."
"The restaurant’s layout and decor was incredible, creating a cosy and comfortable atmosphere to enjoy food in."
"Fabulous low light atmosphere & you can even view your food being cooked if you wish!"
"Atmosphere was lovely and laid back."
"Friendly atmosphere feels like you're back in Turkey due to the lovely decor and the staff (ours was Orla) and all were very nice and friendly."
Cons:
"Cramped layout (more tables and chairs than necessary for a quiet restaurant), sticky tables and cutlery."
"It was my friend's birthday too and every year we go and he gets to put on the fez and is wished happy birthday by staff and customers which he likes and this venue has been chosen year on year for that reason. This year as requested hat for birthday..it was reluctantly given no birthday wishes very very disappointed."
"Tiles in both male and female toilets were badly cracked and they all looked like they needed an uplift."
"No atmosphere. Food took ages."
"Only downside they had traditional turkish music at first which was great but then swapped to pop songs which killed the vibe of the place off."
"Totally freezing, we sat with coats on. Asked twice for heating or a heater."
"Very stupid music and loud too?!"
Value
Pros:
"£15 for a Starter, a drink and a main! Great offer!"
"The prices are definitely more expensive than other local Turkish."
"The food was delicious and great value."
"Platter was great, enough for 4 to share and reasonably priced."
"In terms of price for quality this is unrivalled, with a menu which is very reasonable given the high quality of food."
"Went for Turkish breakfast and it was lovely, friendly service and cheap at less than £10pp for the shared Turkish breakfast including refillable tea and coffee."
"Traditional Turkish food at a very reasonable price."
Cons:
"Down below is my original review as I’m adding this lines after being so much disappointed at how much the prices have increased and quantity decreased especially for Turkish Breakfast."
"£16 for a very indifferent Merlot House wine was way overpriced."
"Be careful check your bill before leaving they charge you for items which you did not order and did not have there."
"The Turkish breakfast has gotten smaller, the quality of the food has declined."
"Quality of food was awful and even worse after I told them they brought the missing items in the worst quality possible."
"Food was awful overpriced."
"They actually had the audacity to blame us and say we arrived late."