"Service charge for 6 ppl, we were 5 adults and a child and still got charged which is quite bad for families."
"Service was sub par they forgot my starter and missed 3 of the sides for the table so the timings were all over the place."
"We were given menus that looked the same but had different prices to each other on it, very unprofessional."
"Drinks ordered at the table never arrived but we were charged for them."
Atmosphere
Pros:
"Lovely place with authentic Turkish food, it’s Halal as well."
"A very clean and comfortable restaurant with friendly staff."
"Clean place, great atmosphere."
"Good atmosphere made it a perfect family dinner."
"The restaurant has a lovely ambiance."
"The atmosphere was amazing."
"Popular place with good word of mouth in the city. Nice atmosphere. Staff on it."
Cons:
"It was soòoooo noisy couldn't talk unless shouting."
"small crammed seating space next to the grill with boiling hot air coming from the grill with smoke and heat while doors shut."
"Now it would appear every Karen or Ken has now discovered this place and thinks that raising their voice over the next table is the way to be heard better, resulting in what can only be best described as being at a concert level volume."
"Felt over staffed a lot of hanging about and staring, made me, my niece and sister in law feel uncomfortable!"
"The worst thing after that every member of staff was look at me when passed next to our table you can imagine how uncomfortable I felt."
"Seemed like too many people and the staring was very uncomfortable especially when you are eating."
"I was very dissatisfied with the atmosphere as a worker in the restaurant was very rude to another worker."
Value
Pros:
"It can be expensive but worth every penny."
"Never had a bad meal from Lalezar!"
"Great value. £21 a head including starter drinks and dessert."
"Excellent value for money not expensive at all."
"The portions are unbelievably massive for it's price."
"If you eat lamb and chicken get the mixed kebab, excellent value for money."
"Food is worth every penny."
Cons:
"Price is a little steep."
"Make sure you have money in the bank to pay for it as it is pricey."
"Price is very high (not justified in any way)."
"Although it is a little pricey it is definitely worth it and couldn't recommend it more!!!"
"The chicken skewer I got for £13 was slightly overpriced."