Ottoman Kitchen - Turkish Restaurant Reviews Summary

Category: Turkish restaurant Southampton

Address: 36-37 High St, Southampton, SO14 2DF, United Kingdom

Phone: +442380636826

Rating: 4.2
based on 301 reviews.

Decor and Atmosphere

Pros:

  • "Decor top quality, chairs very comfortable."
  • "Superb building and decor."
  • "The restaurant is clean and is a nice place to be, with a feeling of being on holiday."
  • "It has a lovely ambience."
  • "staff were incredible and I must say it was spotless and stunning. Decor was so together, very modern."
  • "The decor was impressive with a warm ambiance."
  • "The place itself looks really nice inside, however the food I received was not that great."
  • "Nice decor but only 1 ladies toilet for a large place."

Cons:

  • "The place itself from the outside looked like it would have a more authentic Turkish decor, but was modern inside."
  • "The atmosphere was great and if they could have guiness on tap it would have been almost perfect."
  • "The music playing was far too loud and it would have been better suited to a nightclub than a Turkish restaurant on a weekend post lockdown."
  • "Major regrets eating here. The food arrived an hour after ordering, on top of that we had to wait more than 15 minutes for the plates and cutlery to arrive."

Service

Pros:

  • "Service friendly and efficient."
  • "I have been to restaurants all over Europe and this reminds me of those - fast service, courteous waiting staff and reasonable prices."
  • "Service was excellent and efficient, there was little need to ask for anything throughout."
  • "The staff were very friendly and welcoming."
  • "Waiter came over to see if we enjoyed our meal which was a very personal touch to the end of our experience."
  • "Waiters and waitresses were tentative and happy to offer recommendations of food."
  • "The staff were friendly and attentive."
  • "Staff were so polite and helpful and the food was amazing."

Cons:

  • "The only thing I would improve is that some of the waiters just occasionally stand around and even when you look at them to signal that you would like them to come over they don't respond."
  • "We ordered our drinks & it was sometime before they took our food order."
  • "Service was not great, lots of staff running around, had to ask for things multiple times before it came."
  • "Spoiled a birthday meal. The waiters were rude, no greeting or welcome, thank you or goodbye."
  • "We booked a table for 8pm on a Saturday night for four people as it was our anniversary was there for one and a half hours with no food whatsoever."
  • "We had to wait a long time for the food. The staff did apologise but the worst thing was the table next to ours complained about the delays and got free drinks, we didn't and got nothing but the bill."
  • "An absolutely fabulous lunch celebration here today. The staff were so polite and helpful and the food was amazing."
  • "Nice decor but only 1 ladies toilet for a large place."

Food Quality and Taste

Pros:

  • "Food and service 5*."
  • "Food was really tasty but would have preferred a bigger portion for what we payed for."
  • "The display of food waiting to be grilled looked fresh and appetising."
  • "The food here was really nice and priced sensibly for the quality you receive."
  • "However, the portion and the quality of the rice side dish was small and not great quality so expensive for what was given."
  • "The food was amazing and very reasonably priced."
  • "The food was superb! I had a chicken casserole which was delicious."
  • "Food was really good and it's saving grace."

Cons:

  • "The worst restaurant experience we've ever had."
  • "The service on the other hand was very bad, we were rushed to order when we had the table for 2 hours."
  • "The food was ...ok at best but very heavily salted."
  • "Food was average, especially for a restaurant that has won so many awards."
  • "The food was very tasty although service was quite erratic."
  • "Terrible Resturant. We ordered 3 mix kebabs for 3 people. They only brought a small salad."
  • "The food was NOT great at all. The waiter can't say what type of steak they serving."
  • "The food was absolutely disgusting I'm pretty sure half the food is microwaved other than maybe the meats which is displayed."

Price and Value

Pros:

  • "3 course for 2 with lunchtime beer under £80. Very good value for money."
  • "I would give this a 4.5 if available as the only complaint I would have is that the gents bathroom is hilariously small."
  • "Fantastic food and cocktails at reasonable prices, the service was impeccable."
  • "The food was great, everything is cooked in the perfect amount but the drinks were not too much."
  • "An amazing place to have dinner. Order their Cold Mezze platter and just enjoy their delicious bread that comes with it."
  • "Very nice place, excellent service and friendly staff."
  • "I’ve been walking past this restaurant for a while and I’ve been meaning to visit and it did not disappoint!"
  • "Top quality food even on Christmas Day."

Cons:

  • "Unfortunately, we left very disappointed. I have nothing to say for food as it was good, not perfect to my taste but good."
  • "If you're going to charge £3.95 for a small bottle of coke and £9.45 for a mushroom starter, then you need to back it up with excellent food and service."
  • "The food was bland and not what I expected from the reviews, like many have said it definitely wasn't fresh."
  • "Not cheap but very tasty food."
  • "Expensive for what it is. I appreciate prices are going up everywhere right now."
  • "For a lunch in the end, we ended up paying a ridiculous £54."
  • "I think the starters were overpriced for what you get and the beers a bit expensive."
  • "The food is massively overpriced and the fact that this restaurant is able to charge £2.95 for a Coca Cola is beyond ridiculous."

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