Nathan Gluck Hearing Care Reviews Summary

Category: Hearing aid store London

Address: 20 Wentworth Rd, London, NW11 0RP, United Kingdom

Phone: +442084554210

Rating: 5.0
based on 187 reviews.

Professionalism and Expertise

Pros:

  • "Well he was welcoming, professional and supportive."
  • "He uses the latest equipment and is clearly a highly skilled and experienced practitioner."
  • "Nathan inspires maximum confidence and is to be highly recommended as an expert in his field."
  • "As someone who has performed microsuction myself I was impressed by his approach."
  • "Nathan Gluck puts you at your ease and he explains the process clearly and I felt very confident in his knowledge and expertise."
  • "Dr Nathan Gluck was very reassuring from the start and a true experienced professional."
  • "Nathan is very informative and, as I had a few questions, went well beyond the basics in helping me."

Cons:

  • "Unfortunately my tinnitus still remains though I am hopeful that maybe it will lower further."

Customer Service and Care

Pros:

  • "I was able to get an appointment within a couple of days of calling."
  • "Nathan managed to fit me in same day and on a Sunday eve to top it off."
  • "I contacted Nathan at short notice and he came back to me very quickly and efficiently."
  • "The care and kindness shown by Nathan is exceptional."
  • "Nathan's friendly and more intimate approach was a pleasant change indeed."
  • "Really impressed. Efficient and pleasant when booking an appointment and on arrival."
  • "Nathan provided us with a home visit within 24 hours of myself leaving an answerphone message."

Cons:

  • "Did not want to travel for an appointment, so Nathan came to my house (for an extra charge, of course)."

Effectiveness of Treatment

Pros:

  • "I had a blocked ear and had been struggling to hear out of it for a while. I went for microsuction and though there was a lot of impacted wax Nathan Gluck managed to clear it."
  • "Nathan was gentle and patient, and cleared my blocked ears completely."
  • "Nathan removed the wax in my ear which restored my hearing."
  • "An entirely easy and stress free experience in removing an awful lot of wax from my ears and improving my hearing no end."
  • "Nathan did a great job on my ears, completely unplugging them. Normal volume was restored!!"
  • "The removal of wax from both ears was easy and painless."
  • "Nathan was able to clear it all out which gave me so pain relief."

Cons:

  • No cons related to the effectiveness of treatment were mentioned in the reviews.

Comfort and Reassurance

Pros:

  • "Then sat with me for a chat to make sure I was alright."
  • "It wasn't a pleasant experience to experience I was made to feel comfortable and it went at the pace I was happy with."
  • "Nathan very quickly put me at ease and with his professional manner explained the whole procedure which I am happy to say was a total painless success."
  • "I was made to feel at ease throughout the procedure."
  • "Thank you for your kind and patient approach, I was a very nervous patient and was reassured and made comfortable."
  • "He was so empathetic to my mum in law, he listened, he explained things and he gave her time and patience."
  • "Nathan's calm manner put me at ease, and his helpful explanations of how the treatment worked was most reassuring."

Cons:

  • No cons related to comfort and reassurance were mentioned in the reviews.

Safety and Hygiene

Pros:

  • "He has taken correct measures to ensure he and his patients are protected during the Covid crisis."
  • "Copious time allowed between patients ensured the provision of a sanitised environment for the next customer."
  • "The treatment room was deep cleaned prior to my admittance, all PPE changed."
  • "Everything seemed hygienic and safe."

Cons:

  • No cons related to safety and hygiene were mentioned in the reviews.

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