Address: 20 Wentworth Rd, London, NW11 0RP, United Kingdom
Phone: +442084554210
Rating: 5.0
based on 187 reviews.
Professionalism and Expertise
Pros:
"Well he was welcoming, professional and supportive."
"He uses the latest equipment and is clearly a highly skilled and experienced practitioner."
"Nathan inspires maximum confidence and is to be highly recommended as an expert in his field."
"As someone who has performed microsuction myself I was impressed by his approach."
"Nathan Gluck puts you at your ease and he explains the process clearly and I felt very confident in his knowledge and expertise."
"Dr Nathan Gluck was very reassuring from the start and a true experienced professional."
"Nathan is very informative and, as I had a few questions, went well beyond the basics in helping me."
Cons:
"Unfortunately my tinnitus still remains though I am hopeful that maybe it will lower further."
Customer Service and Care
Pros:
"I was able to get an appointment within a couple of days of calling."
"Nathan managed to fit me in same day and on a Sunday eve to top it off."
"I contacted Nathan at short notice and he came back to me very quickly and efficiently."
"The care and kindness shown by Nathan is exceptional."
"Nathan's friendly and more intimate approach was a pleasant change indeed."
"Really impressed. Efficient and pleasant when booking an appointment and on arrival."
"Nathan provided us with a home visit within 24 hours of myself leaving an answerphone message."
Cons:
"Did not want to travel for an appointment, so Nathan came to my house (for an extra charge, of course)."
Effectiveness of Treatment
Pros:
"I had a blocked ear and had been struggling to hear out of it for a while. I went for microsuction and though there was a lot of impacted wax Nathan Gluck managed to clear it."
"Nathan was gentle and patient, and cleared my blocked ears completely."
"Nathan removed the wax in my ear which restored my hearing."
"An entirely easy and stress free experience in removing an awful lot of wax from my ears and improving my hearing no end."
"Nathan did a great job on my ears, completely unplugging them. Normal volume was restored!!"
"The removal of wax from both ears was easy and painless."
"Nathan was able to clear it all out which gave me so pain relief."
Cons:
No cons related to the effectiveness of treatment were mentioned in the reviews.
Comfort and Reassurance
Pros:
"Then sat with me for a chat to make sure I was alright."
"It wasn't a pleasant experience to experience I was made to feel comfortable and it went at the pace I was happy with."
"Nathan very quickly put me at ease and with his professional manner explained the whole procedure which I am happy to say was a total painless success."
"I was made to feel at ease throughout the procedure."
"Thank you for your kind and patient approach, I was a very nervous patient and was reassured and made comfortable."
"He was so empathetic to my mum in law, he listened, he explained things and he gave her time and patience."
"Nathan's calm manner put me at ease, and his helpful explanations of how the treatment worked was most reassuring."
Cons:
No cons related to comfort and reassurance were mentioned in the reviews.
Safety and Hygiene
Pros:
"He has taken correct measures to ensure he and his patients are protected during the Covid crisis."
"Copious time allowed between patients ensured the provision of a sanitised environment for the next customer."
"The treatment room was deep cleaned prior to my admittance, all PPE changed."
"Everything seemed hygienic and safe."
Cons:
No cons related to safety and hygiene were mentioned in the reviews.