Alresford Hearing Studio Reviews Summary

Professionalism and Expertise

Pros:

• "Sam was fantastic - he explained what he was doing at each stage of the process and put me at ease."
• "They are professional, knowledgeable and kind."
• "Sam is very professional, has a calm, easy and friendly manner."
• "Fantastic service - and a brilliant result!! Sam was very professional, very sympathetic."
• "Sam removed my compacted ear wax. I had been 3 times to another clinic where they were unable to remove the wax."
• "Sam, the audiologist, took time to explain the microsuction process, showed me the issue on camera and painlessly cleared my ears."

Cons:

• "Removing the wax went very quickly, but because I had some deep down it hurt a little to remove it, but nothing like when I went to the doctors."

Customer Service

Pros:

• "The team are very helpful and there is absolutely no pressure."
• "Brilliant service, with the most friendly and professional staff."
• "Excellent service. Elderly relative had been passed from pillar to post... Sam & the team got his hearing back."
• "Very easy online booking, parking outside, friendly welcome, very quickly seen and treated."
• "The staff were ever so friendly and super helpful."
• "Fantastic customer service in a beautiful building, would highly recommend."

Cons:

• "The only downside is that I now have no excuse for ignoring my wife!"

Effectiveness of Treatment

Pros:

• "Her hearing aids have changed her life, she doesn’t miss anything now."
• "After an extremely thorough and exhaustive assessment of my hearing Sam recalibrated my hearing aids to perfection."
• "15 mins later I could hear the birds singing again. Wonderful."
• "Felt like someone had turned the surround sound back on."
• "I had an excellent experience at Alresford Hearing Studio... Suctioning of the wax is a straight-forward and comfortable method of removal."
• "I can now hear properly again for usual day to day and music sounds amazing again."

Cons:

• -

Facilities and Atmosphere

Pros:

• "The studio is calming, friendly and brilliantly staffed. The coffee is rather good too!"
• "The premises are both attractive and pristine - and the staff excellent - friendly, efficient and extremely professional."
• "Lovely studio, Sam is very professional... Particularly impressed with the TV screen linked to the microscope."
• "Warm welcome into a lovely studio."
• "Lovely premises with calm atmosphere."

Cons:

• -