Thérapie Clinic - White City Reviews Summary

Customer Service Experience

Pros:

• "The whole team were amazing!!!"
• "Dr. Farah is incredible. The softest touch and so quick!!!"
• "Marina makes every session very smooth and cosy."
• "I was very impressed by the welcoming atmosphere."
• "Zoriana made the experience comfortable for me."
• "Dr Farah looked after me and knew exactly how to relax me."
• "Judy advised on which filler to have. Great service as always."
• "Jade made me feel so calm and relaxed."
• "Emma was absolutely brilliant. I will definitely be going back again!"
• "Judy is very thorough and quick which I loved."

Cons:

• "The front desk counsellors are very unprofessional."
• "The lady gave me misleading advice and was quite rushed."
• "Half of the staff is also rude and racist."
• "Awful company, therapists are all just salespeople."
• "I was initially really happy with the service then things took a turn for the worse."
• "The manager offered 20 £ off for poor Botox service."
• "The consultation was rushed, very disappointed."
• "Mixed me up with another client, resulting in painful and burnt skin."
• "I have been promised a £30 for a friend referral but didn't receive it."
• "AVOID Therapie aesthetic treatments."

Treatment Effectiveness

Pros:

• "I could already notice such an improvement in the growth of my hair."
• "Ebonyi gives her 100% for the best treatment outcome."
• "I'm so incredibly happy with Dr Farah. My skin looks amazing."
• "I have great results but very natural, which I love."
• "Tanuja makes the laser hair experience as comfortable as it can be."
• "Sandra made me feel at ease with my treatment."
• "Excellent customer service. Laser hair removal has been a dream."
• "Michelle was really wonderful. The treatment itself was awesome."
• "I've had amazing results after just 1 laser treatment."
• "Fantastic results from botox treatment at Therapie Clinic Westfield."

Cons:

• "I booked 6 sessions of laser, after the entire treatment I see no result at all!"
• "Such a fake advertisement for Emsculpt."
• "I got laser on my chin and it has now become a full-blown beard."
• "I had 10 sessions of laser hair removal and most of the hair had grown back."
• "I was sold on Therapie being effective but saw barely any change."
• "Had initial Botox with Dr Farah, but the results did not last 2 months."
• "I started a course of eight laser hair removal sessions and it was ineffective."
• "No visible difference after 1ml lip filler treatment."
• "The first 4 times of laser sessions I didn’t notice a difference."
• "Unfortunately, no significant improvement seen in pigmentation treatment."