Zinco Lounge Reviews Summary

Atmosphere & Decor

Pros:

• "Very chilled place, it has a bit of romantic atmosphere with dimmed lights and candle light at the tables."
• "The lovely atmosphere and aesthetic of the place."
• "It really does feel like a comfy and cosy lounge!"
• "Plus a relaxing atmosphere, decor is great!"
• "Fantastic atmosphere and decor."
• "The whole place is big and airy (but not brightly lit - a tiny gripe of mine), and this means that you feel completely uncrowded as the COVID restrictions are enforced - feels very safe."
• "Impressive interior deco, friendly staff and loved the food."

Cons:

• "The only minor criticism was the lighting today, it was a little too dim."
• "There could be more lighting as it's a little dark inside."
• "Terribly designed so the noise was deafening."
• "Looked really pretty and served quite good food, but they had the music turned up far too loud which meant everyone in there was shouting to be heard."
• "The burger was tiny and was less than what I’d give a child, and the fries were over done and burnt."
• "The coleslaw was stale."
• "The milkshake on the other hand was bland, and felt like I'd been punked out of £3.50 for something that was no better than a Yazoo."

Service

Pros:

• "A friendly and attentive lady greeted us and sat us down, all staff were great from ordering the food to receiving it."
• "Staff are helpful and friendly."
• "The staff were so helpful and friendly."
• "Attentive service and polite staff with swift service."
• "The staff is very friendly and accommodating to special requests."
• "The staff were very professional and friendly."
• "Staff are always friendly and the food is crazy good."

Cons:

• "After placing our order we waited 35 minutes for the food to come out at which point it was cold."
• "Terribly slow service."
• "Soooo slow to get served."
• "Staff member defensive and uncooperative. Poor communication between staff members."
• "The staff were sullen and completely disinterested in providing service."
• "Extremely poor service, we were not told at any point of the delay in kitchen."
• "Despite the place being 1/3 full at 11.45 we had to wait a long time for our meal to arrive."

Food Quality

Pros:

• "The food quality was excellent and portions a good size."
• "Food was filling and well cooked at reasonable prices."
• "The food is always hot, tasty and cooked to perfection."
• "The Smokey joe burger was insaneee! Best burger I’ve ever had!"
• "All the food was so good. The pesto panini, the flatbreads, English muffin, halloumi burger, falafel all great."
• "The food is astounding, delicious and cooked to perfection."
• "Food was very tasty with a good variety of choices."