Address: 30 London Rd, Southampton, SO15 2AG, United Kingdom
Phone: +442380019490
Rating: 4.6
based on 132 reviews.
Photography Quality
Pros:
"The pictures turned out amazing and the finance option was perfect for us as a new family!"
"The outcome of the photos are beautiful."
"High quality images, beautifully composed and considered."
"Absolutely overwhelmed with how well they turned out."
"The pictures were fantastic and the ability to split the cost of the packages meant that we were able to make the most of our pictures."
"The quality of the photography is exceptional and the photographer was able to capture our family perfectly in the images."
"The photos are amazing and beautifully made."
Cons:
"The pictures they showed us were so badly treated me and the kids looked pale and my wife orange like she was with a fake tan, not the case btw."
"The photographer completely photoshopped our baby, making her face spotless and expressionless - she didn't look like herself at all!"
"All our family photos were taken at random while we were still setting up our baby and it looked really bad."
"The photos were all heavily edited and I was so vulnerable at seeing my new family all together."
"We spent around £450 just for 4 poor quality photos on cheap plastic frames!!!"
"The voucher consisted of just one 10 x 8 photo for a massive amount of money and if we require our full set of prints it would be 1000's of pounds."
"It's a 45minutes shoot with actual shoot time about half hour or less."
Photographer Professionalism
Pros:
"She was absolutely brilliant."
"Martin and his team were thoughtful, highly professional and very responsive in organising our appointments."
"Our photographer Mike was great and very professional."
"The photographer was really nice. Very nice and quality photos."
"Our photographer Jenna was so lovely and welcoming."
"Our photographer was great and made us feel relaxed throughout the whole process."
"Our photographer Laura was great with my daughter and really captured her personality."
Cons:
"The photograph clearly didn't want to do it, was not interested in working with kids."
"Photographer doesn't really think about the shots."
"The photographer didn't have many original ideas of her own."
"The young girl had no idea how to hold a newborn and I was on edge the whole time."
"Because we mostly had to force her to sit in these positions, there were some images she didn’t look very happy in."
"Everything seemed rushed and the photographer, bless her heart, seemed so nervous."
"No effort was made to get better shots and only background changed couple of times."
Customer Service
Pros:
"Venture were very accommodating and helped us prepare with ideas and what to bring."
"Had a wonderful experience with Natasha, who made the photo shoot a pleasant one - even with a crying baby!"
"Very professional and warm welcome upon arrival, first photography session with Natasha was second to none."
"From start to finish the team were brilliant and we will definitely be back for another shoot."
"Appointment was easy to book and the staff were amazing from the 1st phone call."
"Highly recommended."
"Very happy with our experience, pictures and the team."
Cons:
"A complete waste of time and money on fuel and parking. I wouldn't recommend nor go back to this place."
"From inexperienced photographers to rude, arrogant and defensive Manager (Mike) to overly priced products and ugly images."
"Was called unexpected by someone who works for this company I was driving so not a good time and lost the call. I was then sent a rude text message saying I was rude and thanks for wasting their time!!"
"Your attitude and manner on the phone was completely disgusting considering you are providing a service, unaccommodating and arrogant!"
"The owner had no customer service skills whatsoever!"
"Company preys on vulnerable people, not to mention pressure you to pay thousands and even offer FINANCE when you say you cannot afford it."
"Pathetic strategy of money making and playing with one's emotions."
Price and Value
Pros:
"The salesman was very good and understood we didn't have the money to spend on some very well taken, but quite expensive pictures and was happy to help us choose one for our free picture."
"We were really well looked after and we were given 2 USB sticks as my Dad paid half :) a really lovely touch and really appreciated."
"Venture offer payment plans with options to defer to suit the family (I.e if one parent is on maternity leave)."
"Gave us some discount and knocked off the value of the frame in the gift package."
"They have a great range of products with reasonable prices and good offers."
"Yes the prices are on the high side but as with everything in life you get what you pay for."
"I got such brilliant quality images, you definitely pay a bit more for them but it is worth every single penny!"
Cons:
"However, like others have said, the prices are just extortionate."
"Really expensive..£ 900 for 50 poses on USB."
"When choosing pictures and the package we felt very much intimidated by the whole process and felt pushed to go for the more expensive packages."
"It is a bit of a scam. You can't buy individual photos, only packages that are horribly expensive."
"Furthermore, they think £200 as a starting cost for a 10x8 photo is reasonable."
"We spent around £450 just for 4 poor quality photos on cheap plastic frames!!!"
"Worst experience, yes they do click nice picture but they trap you in different ways first they offer you a free complimentary photoshoot and then after that they told you that you have to buy 1 picture cost for 100 pound which is ridiculous."