The Broughton Inn Reviews Summary

COVID Precautions

Pros:

• "The COVID precautions were clear and well enforced."

Cons:

• "New Covid regulations are followed which actually works better as it's at table service."

Cleanliness

Pros:

• "The toilets immaculate."
• "The staff were friendly and accommodating and the toilets immaculate."

Cons:

• "We looked in the bar and it was just a few tables full of empty glasses that hadn't been cleaned."
• "I used the loo by the entrance which is for disabled and nappy changing. I felt it was very grubby and unwelcoming."
• "First chair we where given was covered in grime didn't match any other chair, and looked like it was dragged out of a 80's d list horror film."
• "On using the baby changing unit I found it covered in ballpoint pen ink."

Service

Pros:

• "The service was excellent."
• "Staff were very friendly and the place is lovely."
• "Staff are attentive and welcoming."
• "The staff were very friendly and the service was swift but not in your face."
• "Staff were courteous, attentive and very helpful."
• "The staff who served us were excellent but seemed run off their feet."
• "Staff are friendly and helpful."

Cons:

• "Male member of staff on phone behind the bar couldn't be bothered to give us clean one's."
• "Lots of apologies from waiter who advised they were short staffed in kitchen and in restaurant - he tried his best but this standard really not acceptable!"
• "Such a shame on the total of 2 staff working last night.. Absolute carnage.. 50% off mains... Running a deal with No staff and no food despite booking."
• "Visiting tourist asked the barman where the beer came from. 'Haven’t a clue mate I just pull pints.'"
• "Nobody checked in to ask how our mains were so the issues couldn't be raised."
• "I asked to speak to a manager and was told they weren't in but to leave my name and number and they would get back to me."
• "Went in this eve and couldn't find any floor staff to be seated."

Food Quality

Pros:

• "Both times the meal and the presentation were on point. Not over elaborate just beautifully cooked solid tasty Sunday lunch fare."
• "Good selection of ales and spirits."
• "The food was delicious and the portions were large."
• "The food/drink was absolutely delicious."
• "The food has always been tasty, warm, and delightful every time I've been here."
• "Really enjoyed the food and so did my wife and friends."
• "The food was very good."

Cons:

• "The sticky toffee pudding was also disappointing. It was very heavy and like a dish sponge."
• "Food was terrible for the money... sirloin steak roast beef dinner full of fat and veggie curry dish cold."
• "Came here for Sunday lunch. Overpriced for the amount you get!"
• "When the food arrived we had frozen in the middle chips and salad which looked like it had been rotten for 3 days."
• "My £13 burger was incredibly dry."
• "Both Sunday Trios didn't come with pork crackling, the Fish was too heavily battered resulting in it not being fully cooked, the fish itself was rubbery."
• "The three turkey dinners appeared to have been cooked around lunchtime."