Address: 48 Golborne Rd, London, W10 5PR, United Kingdom
Phone: +442031810030
Rating: 4.3
based on 130 reviews.
Food Quality
Pros:
"By far, the best Middle Eastern restaurant in London if not the UK."
"The food was delicious, the falafel and the Palestinian rice were my favourite!"
"The falafels are the best I've had outside Palestine."
"Absolutely delicious food, the best hummus I have ever tasted."
"The Chicken Mousakhan was exceptional with fluffy bread on the inside - bursting with flavour."
"Everything tasted 'homemade' and authentic."
"The food is indescribable, itβs amazing!"
Cons:
"Food was mediocre and not cheap."
"Their fatoush salad had almost no bread, the batata harra was soggy."
"Food was tasteless... Had the βfamousβ chicken wrap and it had no flavour or salt to it."
"Food was edible just! Cleanliness looked compromised by slovenly services."
"The portion size does not justify the price and the taste is average at best."
"Food was good, but extremely overpriced for Palestinian food coupled with very poor service."
"The food looked better then it tasted."
Service
Pros:
"They take good care of their place and treat it like home."
"Staff is the nicest."
"They still managed to give us great service."
"Service is as friendly as ever and the food delicious."
"Staff are super attentive & Haifa is a gem."
"Service was also very good, highly recommended."
"Staff were very attentive and friendly."
Cons:
"The server was too rude and kept us waiting for an hour for the food and 30 mins to take the order."
"Extremely rude and dishonest business."
"We waited ages to be seated, and had to ask for the menu and then for our order to be taken."
"Reserved online and website said reservation had been made. Called them to confirm and they said no its fully booked."
"Took 25 mins for them to take our order even though us and another group of people were in the place."
"Very disappointed with the slow, poor service and the food was average."
"Service was poor, i.e. slow and inattentive."
Ambiance
Pros:
"This was such a nice place to visit for a date."
"A beautiful restaurant with wonderfully authentic menu."
"The decorations of the place add some beautiful vibes."
"The place is warm and cosy, with a great atmosphere."
"Lovely ambiance, music and service."
"It has cosy lighting."
"The people are really cool you feel like you get a proper taste of Palestine and the bathroom is beautiful."
Cons:
"For some reason they had very loud R&B music playing, which completely ruins the atmosphere."
"The music was turned up to a ridiculous level... louder than a nightclub."
"However shortly after the music (English π€¦ not Palestinian) was turned off leaving us feel rushed and uncomfortable."
"At 9pm on a Thursday they turned the music up to levels where we could no longer speak to each other without shouting."
"This was essentially a private event for 30 people, with 3 small tables subjected to an evening of sights and sounds that none of us had signed up for."
Value
Pros:
"Serving authentic Palestinian food at affordable prices."
"The price was understandable and fair, I was not disappointed with any of the prices."
"Such good value for money!"
"The food really was absolutely delicious and reasonably priced."
"The set menu is excellent value, generous portions served family style (sharing platters) and perfect for sampling Palestinian cuisine."
Cons:
"Very expensive Plastinen Restaurin in Golborne Road, Ladbroke Grove, London."
"Prices are high comparing to their size."
"The portions are small for what you pay, so generally I found it quite expensive."
"Food was good, but extremely overpriced for Palestinian food coupled with very poor service."
"Overpriced maybe because itβs close to Portobello market, but the management should reconsider the pricing on some dishes served on the menu."
"Decent food but overpriced by a long shot."
"Absolutely way too expensive for what you end up getting, portion and taste wise."