ShakeShuka Reviews Summary

Food Quality

Pros:

• "Everything is so fresh and delicious, and prepared on the spot."
• "The food is very delicious and not pricey at all."
• "Everything we ordered and tried was amazing and fresh."
• "The chicken shawarma is so tender, the flavours were awesome."
• "The falafel were crispy from the outside. The shakeshuka was perfect!"
• "The meat taste was very delicious."
• "The bread is exceptional, freshly made in their oven before your eyes."

Cons:

• "The food was a little disappointing though, especially the salad which looked old."
• "The second time, the restaurant was not crowded, so the food was not fresh."
• "The kunafa is an absolute disgrace, don't know if you can even call it Kunafa."
• "The food was more like an Indian gone wrong."
• "Quality of food was mediocre at best, the meat tasted like it was cooked from the night before not marinated accordingly."
• "The small tomato vegetable and chickpea was soggy and flavourless, like it had been reheated many times."
• "One variant of the lamb kebab in the mixed plate seemed a little stale."

Service

Pros:

• "The staff are courteous and friendly."
• "Outstanding customer service!"
• "Staff were very friendly and welcoming."
• "The customer service who took my order was top notch 10/10."
• "The staff were super helpful, kind, and patient."
• "Great friendly staff."
• "Staff very friendly, patient and accommodating."

Cons:

• "Most tables were empty and waiters were just chatting."
• "They didn't want to serve us but reluctantly did 'yeah ok but go upstairs'."
• "Very poor service this evening."
• "They have no customer service and would never go there again !!!"
• "The service staff seemed a bit tired."
• "Waiters often forget things."
• "Service was absolutely terrible, and slow service."

Ambiance

Pros:

• "Great atmosphere!"
• "Cool views from the second floor too."
• "They really nailed the ambiance with cool lamps and pictures of Jerusalem but it is also incredibly clean."
• "Whole place is warm comfy and welcoming will make you feel at home."
• "This is a beautiful Palestinian restaurant with a calming ambience mashaAllah."
• "Lovely atmosphere so unique amazing experience will definitely come here again."
• "A very pleasant place for dining, the specific atmosphere of the Middle East, with music, photos, interior design with Arab specifics."

Cons:

• "It's a small quaint place with tables that are tight but there's additional room upstairs."
• "More of a cafe than a restaurant."
• "The only thing that gets them some stars is the décor is quite nice, with a 'holy land'/Palestinian theme."
• "TV was on at the loudest."
• "Inside has an authentic feel complete with street cafe kind of TV's blaring the football out and a load of fun artwork and pictures on the wall."
• "The restaurant was very spacious and warm."
• "The place was clean."

Value

Pros:

• "The bill was less than £20."
• "You get a lot for your money considering it is in central London."
• "Very happy I found this place... Very reasonable prices."
• "Well worth the prices paid and the prices are perfect for the amount of food you get."
• "Prices are reasonable. Definitely recommend."
• "Reasonable prices for shakshuka too compared to other places that serve it."
• "This is the best place to eat near Baker Street, in my view, and is very reasonably priced."

Cons:

• "It’s so overpriced and you can find a better place for a Middle Eastern cuisine."
• "It's just a waste of money, I don't know where did they get all these reviews from, must be fake!!"
• "It’s so overpriced, worst Kunafeh ever in the world !!"
• "Money isn’t the issue; it’s how deceptive some stores can be so be careful."
• "Great food and friendly staff... deducting a star as the food is expensive for what it is."
• "The mixed grill cost £16 ish if I remember. You would expect a little more on the plate."
• "I was charged about 50% more for a veggie pizza than was listed on the menu outside and on the flyer menus on the tables."

Authenticity

Pros:

• "You will notice a lot of Arabs and Mediterranean-food-Inspired Jewish people eat here - it's because it's proper authentic grub."
• "This is the only Arabic restaurant who can offer real hospitality and authentic arabic food."
• "Everything feels very authentic, and there are lots and lots of things on the menu."
• "Great traditional and authentic Palestinian food."
• "By far, they have the best Palestinian food in town!"
• "It serves really authentic Middle Eastern food."
• "If you ever want a true taste of the Middle East this is the place for you."

Cons:

• "Overall, i don't think this is an authentic Palestinian restaurant as the cook and others workers are not and more importantly, they fail to do such a traditional dish like makloubeh."
• "This place does not serve Palestinian food."
• "Not a very good makloubeh I'm afraid."
• "The food was more like an Indian gone wrong."
• "The range of food is not so different to other middle eastern cuisines."
• "Awful service rude, soggy food of poor quality, rice extremely oily and poor."
• "The chicken wrap was ok, the lamb wrap was very poor, it was just a thin piece of kebab."