Station Garden Reviews Summary

Food Quality

Pros:

• "All the food came quickly and was really good."
• "Reasonable priced food, with a good selection to choose from."
• "The food was lovely and hot and good the portions were a good size."
• "The food was nice, the restaurant and toilets clean."
• "My son had a child’s dinner and a pudding and I got a thumbs up from him too."
• "All agreed food was of good quality and plentiful."
• "Food service was slow, staff members were not always professional... food that was warm was to a good standard."
• "Food came out quite quick was very nice however had to send steak back as it was over cooked."

Cons:

• "Food was slow to arrive, with the last plates arriving after others in the group had finished their meal."
• "I ordered food at 7pm and waited until 8:45pm. The waitress then told me the chef and the manager had left."
• "I ordered a curry which was meant to have naan bread & mango chutney with but didn't."
• "When the food finally arrived it was inedible, my friend had a chicken roast that was so dry it was impossible to swallow."
• "Food was below average, we had the roast and the meat was over cooked with the potatoes under cooked."
• "The pizza was a bit stodgy and dripping with grease, You ask for extra pepperoni and they give you the same amount."
• "I ordered garlic pizza bread it came out like charcoal my other food had clearly been sitting under the lights for a long time."
• "Has to be the worst meal I've ever had."

Staff Service

Pros:

• "The staff were all very friendly and helpful with any questions I had about the food and menu."
• "We were served by someone called Emma who was very accommodating and helpful."
• "Absolutely great atmosphere today, great food and service polite young man who served us (Lewis) was very helpful."
• "Service was lovely by David and Jess! I learnt it was David's second shift and he was professional."
• "Louise was the hostess with the mostess…accommodating and really friendly."
• "Our waiter Joseph was absolutely amazing, had a great big smile on his face making everyone there feel very welcome."
• "Staff behind the bar interact and chat with the customers, Steve and Suzi definitely deserve a shout out."
• "Very quick service at the bar, staff were friendly."

Cons:

• "Disinterested bar staff, barman told us 'if the crayons aren't there someone's nicked them' which was disappointing."
• "I keep getting asked when we are going again?, as never had a chance to go outside on this flying visit."
• "The staff seemed to use their time there as a social gathering which meant that service was poor."
• "The other issue I found is the landlady is very unprofessional having pints poured for herself, appearing to be drunk."
• "I had 2 children who were amazingly patient. Not even offered a complimentary drink for the children."
• "Upon arrival staff were fairly rude and short with us, we ordered 2 burgers and both came burned and dry."
• "The staff are always so friendly, they always come to check on you to make sure everything is alright."
• "The waitress was very quiet and just seemed down the whole time."

Atmosphere and Environment

Pros:

• "Everyone had the best time!"
• "It's nice to walk through the door and be greeted with a smile."
• "Ambience of the pub was lovely, and the food itself was delicious."
• "Fantastic experience. Will definitely be back next time we visit."
• "A nice pub, with the building being modern and clean/tidy outside and inside."
• "Lovely pub, great atmosphere very child friendly."
• "Fabulous pub that makes us come back time and time again."
• "This pub is family friendly so if you have kids it's a great place."

Cons:

• "We decided not to sit in the kids area, which was a mistake as where we sat smelled of urine."
• "There were adults smoking in the children’s play area where it was stated 'no smoking'."
• "On entering the station garden for a pre-booked family meal we were confronted with a group of people in the bar that were intoxicated."
• "We came here as a family, because my stepdaughter likes it here, but for adults... Just don't."
• "There were only a few tables occupied at the time. Even then only 2 plates were taken and the other was left."
• "All my kids didn’t like it saying it tasted burned the chips were ok and only few."
• "When we arrived the pub was half empty we ordered our food and drink together, after 50 mins had to ask where our food was."
• "The staff behind the bar interact and chat with the customers, but service was slow and food took almost an hour."