Address: 250 Hill Ln, Shirley, Southampton SO15 7NU, United Kingdom
Phone: +442380771495
Rating: 4.0
based on 170 reviews.
Atmosphere
Pros:
"When I entered it was a great atmosphere, it's very cosy and there's a good layout."
"Great pub where you can enjoy not only delicious food and drinks, but also entertainment, pub offering quizzes, live music etc."
"The atmosphere is friendly and approachable, the food is delicious and you have the added bonus of watching your favourite games or current ones on during that day β"
"Great family pub. The location is amazing as itβs directly opposite the common."
"A nice suburban Southampton pub. Clean, spacious, and would suit anyone from someone popping in for a pint or a family meal."
"Great local pub with nice indoor & outside area, everything you will need to sit back and relax, enjoy your pint with friends and colleagues π"
"Has a retro feel to it, but very modern and cosy!"
Cons:
"I went in with my dog and my friend waited ages even asking if anyone was serving and we were forced to go somewhere else as no one would serve us."
"The bar staff were laughing and joking around with what I assume are regulars about sleeping with a female and running out of her house."
"Only two stars for atmosphere as the singer who started at 8pm was very loud and not a very good singer - very grating, in fact we left earlier after about an hour of trying to ignore it."
"A bit noisy as there was a soccer, sorry, football game on the TV in front of our table and the place was packed out."
"However, we now avoid visiting Saturday evenings as the live music is way too loud and it's almost impossible to have a conversation!!"
"After we finished eating though we noticed a big brown mess up the wall and the back of the booth."
"The floor was a sticky mess!"
Service
Pros:
"Well cooked food and warm welcome by the staff."
"Staff are super personable as every time I went to the bar (few times haha) they knew my order and had great conversation with me."
"Staff are friendly and even when busy, they are efficient and welcoming."
"Friendly staff who know how to serve beer and chat."
"The staff worked so hard, yet still were friendly, helpful and made our family meal a pleasant experience."
"Staff were polite and welcoming."
"The staff were very friendly."
Cons:
"Food was just about warm hunters chicken had hardly any bbq sauce and cheese mash was warm did not have any table check at all for main or dessert."
"Had an issue where we had booked a table over the phone well in advance for 10 people, turned up on the night to no booking."
"Waiting for staff to finish chatting, being spotted but being ignored."
"To be fair the food was good but the service was abysmal."
"No customer service, will not be going back and will recommend to friends to avoid like the plague."
"Booked a table for 6.30pm... 40 mins later still no service."
"Caught a waitress to ask if we had been forgotten."
Food Quality
Pros:
"Our squid starter with garlic mayo was fantastic."
"The food was very nice, and although the meals are rather pricey, you get rather a lot for your money."
"Still wonderfully decorated, the menu has a great selection, the food is well prepared and had plenty of flavours."
"Had the best time, tried the duck for the first time and it definitely didnβt disappoint."
"The 'confit de canard' I had was a real masterpiece of cooking."
"The food was lovely pub grub."
"Food was great."
Cons:
"1st visit since the menu changed and was totally disappointed."
"The food was the biggest disappointment."
"Food was just about warm hunters chicken had hardly any bbq sauce and cheese mash was warm did not have any table check at all for main or dessert."
"My steak was ordered rare but came raw and cold in the middle."
"Roast dinner was like it was made from scraps."
"The steak was well overcooked and was burnt on one side, potatoes on another meal were squashed and soggy and the battered halloumi tasted of fish."