The Compass Inn Reviews Summary

Category: Pub Southampton

Address: Copythorne, Winsor Rd, Winsor, Totton, Southampton SO40 2HE, United Kingdom

Phone: +442380812746

Rating: 4.4
based on 206 reviews.

Staff and Service

Pros:

  • "The staff were all really friendly, especially Mandy!"
  • "Good food reasonably priced and remarkable service from one very pleasant young man who was barman/waiter rolled into one with a bit of help from the Commis."
  • "VERY GOOD ALL ROUND. Very good service and friendly and polite service. Food very good, it was hot and well cooked."
  • "Lovely warm welcome staff very friendly."
  • "The food was excellent and our waitress was lovely."
  • "Staff are always very friendly and welcoming and cater to all my needs, thank you - would highly recommend The Compass Inn."
  • "Service was provided with a very friendly smile and accommodating manner."

Cons:

  • "I was told that my children (2 and 5) were not very well behaved and was told to leave."
  • "No one seemed to have a handle on taking orders. It was rather like waiting for a bus."
  • "food was delivered quickly but staff are more interested in having a chat with locals rather than serving one time guests."
  • "Service was so bad from barmaid we told her we won't go back."
  • "Staff very abrupt & rude with apparently not clue what they're doing, no idea of customer service."
  • "Staff can't count! Watch what they charge you for! Because it was busy n the drunk lady before us didn't pay they decided to add her bill onto mine! Not acceptable staff very un- helpful, never again!"
  • "Meal was lovely cant fault it but never asked if all was okay also waited forever to order pudding gave up in the end lady with blond hair was lovely but customer care from waiting staff not good wont be back."

Food Quality

Pros:

  • "To find a pub that was advertised as exclusively gluten free was just the best thing ever for our family."
  • "100% gluten free, so happy that I could choose anything off the menu to eat!!"
  • "What an amazing place and menu, couldn't believe the entire menu is gluten free."
  • "And then the food was delivered which were a couple of the best pies we have ever had, accompanied by perfectly cooked chips."
  • "Great gluten free food choices from a gluten free kitchen."
  • "The food is outstanding quality and cooked to perfection."
  • "Food was absolutely stunning. I finished with a frangipan tart which is probably one of the best desserts I have ever eaten."

Cons:

  • "The roast was average and swimming in gravy (luckily I don't mind) and pudding again not bad."
  • "The food was a bit of a disappointment. I ordered a vegetable pasty and got chicken, it's a good job I'm not vegetarian."
  • "The food caused my nan to throw up."
  • "One of the worst pub meals I've ever had, was meant to be a ham and cheese ciabattas no cheese and a couple of small bread rolls with ham some chips and a bit of lettuce and coleslaw, overpriced, very disappointed."
  • "Went out for a quiet Meal but unfortunately went to the compass inn! Extremely rude staff and food was cold and undercooked not unlike Pig slop."
  • "Poor food, the lasagne was mince with cheese on top and the chips were hard."
  • "Standard of food not worth the price, overcooked food on extremely hot plates with gravy overflowing onto the table."

Atmosphere and Ambience

Pros:

  • "Its dog friendly."
  • "One of (if not) the most dog friendly pubs in the New Forest!"
  • "We are regulars at the Compass. It has everything you want in a country pub."
  • "A really cute and quirky bar. Nice vibes, great friendly staff and the food delicious!"
  • "Absolutely fantastic if you're a dog owner or lover."
  • "A charming place with friendly staff, comfortable surroundings and a totally gluten free menu."
  • "Very friendly and welcoming atmosphere, great country pub, dog friendly."

Cons:

  • "If a dingy pub full of old grumpy fuddy duddies and staff who would crack if they smiled is the ambience you are looking for, this is the place for you."
  • "A really unwelcoming pub."
  • "AVOID. ... The landlady made some very loud, unsavoury comments about Meghan Markle and the Black Lives Matter movement... Decided to take our business elsewhere."
  • "this is the worst pub in the world with an incredibly rude owner who much prefers dogs than children."
  • "Like going to a dog club. Plus the food caused my nan to throw up."
  • "A party of lady's booked a table for supper. We're seated out in a cold area away from the fire when they asked to be moved to somewhere warmer they were moved but then we're made to feel as if they weren't wanted for the rest of the evening.. spoiled the birthday party."
  • "Just seen the update of no children, but dogs sit there barking, dribbling and farting while you eat so Where's the sense in that."

Price and Value

Pros:

  • "One of the best local locals there is. Foods good. reasonably priced with good portion size."
  • "Absolutely lovely food, large portions."
  • "The menu was great, best priced food for ages."
  • "They have a good selection of lunch specials which are EXCEPTIONALLY priced for what you get."
  • "In all with coffee the bill was under £90 for the 6 of us, I just wish more places were like this one."
  • "A great local pub that makes everyone welcome food was great pub food with a good choice would book as it seemed busy in there if you was anywhere near then you should pop in I would guess it has a great vibe in the colder months with the log fire going."
  • "Overall our favourite pub meal out, we have a booking in a few weeks with friends and it will not be our last visit."

Cons:

  • "The food used to be nice but it's gone up a lot in price."
  • "The pub refused to accommodate us and instead offered an over-priced takeaway which we would have to wait for in the car park."
  • "Good food, maybe slightly overpriced but no complaints and good service."
  • "Main menus are expensive now. 14 quid for a mediocre ham egg and chips."
  • "Main menus are expensive now. 14 quid for a mediocre ham egg and chips. Chips were oily and the ham was incredibly salty."
  • "Used to get a free pudding now its 4.95."
  • "but, £4.40 for a pint of London Pride....behave!"

Family and Child Friendliness

Pros:

  • "Fantastic food again. My kids and I are always welcomed in. The food is fantastic and good value."
  • "It was beautifully quiet. A large number of pubs cater for young families, which is great, but I dare admit that it was nice to have a lunch out without small children charging about."
  • "We had to stop coming here when the old owners stopped allowing kids inside but we gave it a try under the new management and what a lovely experience we had."
  • "Just had to give it 5 stars. Guessing it's a peaceful place without any noisy kids around."

Cons:

  • "I was told that my children (2 and 5) were not very well behaved and was told to leave."
  • "Recent change to children none admittance is sad."
  • "Not child friendly. Awkward signs for children to be behaved and quiet at all times. A long wait for our door to be ordered."
  • "Banning kids to save their poor patrons ears bless them, what a ridiculous idea."
  • "Utterly Bizarre. I think this pub may be run by the evil Baron Bomburst from that Austrian city in Chitty Chitty Bang Bang who despises children."
  • "Some staff are so so rude if you have children."
  • "Son was devastated. Avoid!"

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