Address: Broad Ln, London, N15 4UD, United Kingdom
Phone: +442088018635
Rating: 4.1
based on 280 reviews.
Accessibility
Pros:
"Located across the road from Tottenham Hale station, very easy to get too with plenty of parking spaces available."
"It's in walkable distance from Tottenham Hale tube station so I find it very convenient as I don't have a car."
"Good selection of the shops you need surrounding a car parking area and 1 minute from the underground station and bus terminus."
"Plenty of parking space and easy to access by public transports."
"Somewhere to go if you are looking for something specific, or wanting to see the improvement of the area."
"This place is very handy and most of the shops here got very affordable prices."
"A lot of free parking places and a lot of shops to find anything you want."
Cons:
"Parking so close to another Drivers Car Door, thus making one have to enter Vehicle via Passenger Door required."
"Car parking can be a pain as the aisles and spaces are quite narrow and no one seems to follow the direction drawn on the ground!"
"Parking can get difficult at weekends."
"Parking is almost impossible. Everyone beeping and getting frustrated."
"The car park is too small for the amount and size of the shops here."
"Car park is a bit crammed so be prepared for a wait at busy times."
"Parking lot flow could be improved, the bottleneck created to exit the compound creates a queue within the carpark that can make it hard to get out, sometimes taking as long as 10-15 min."
Shopping Experience
Pros:
"Great variety of shops."
"They have stores such as Argos, Halfords, Burger king, Costa, Asda Home living, The food Warehouse (Iceland), Lidl, TkMaxx, Wilko, Next, Boots, Greg's, Pret (coming soon), JD, B&Q, Currys, Poundland, Adidas etc."
"A large selection of shops at Tottenham Hale including Wilko, B&Q, Asda living, Argos, Halfords and Currys PC world."
"Some of the major stores all in one place. You have The Card shop, Costa, jdsports, boots, next, B&Q, Halfords, Icelands food warehouse, Wilkinsons, Lidls, TKMAXX, Asda Living (George clothing), Poundland, Argos, Currys / Pcworld, EE, O2, Subway, Burger King, Gregg's."
"Tottenham Hale Retail Park is excellent for shopping with almost everything you need. Electronics, appliances, groceries, DIY, garden, bicycle and motor bikes and car parts, computers, commodities, foods, fast foods, and the fast and quiet station the Tottenham Hale Station."
"Big variety of all types of shops here starting from food stores finishing by computer stores."
"Great selection of shops, free parking, Lidl, wilko, Iceland, halfords, Adidas outlet store, JD sports, Costa, Greg's, EE store, pound land, curry's, boots, TK maxx, B&Q, Asda homes do l need to say anymore you get the point (brilliant)."
Cons:
"The only notable omission is toilet / baby change facilities."
"The shops are all ok the only downside is there are no public toilets facilities allocated for this retail park."
"I can't believe that there's no public toilet for such a big retail park, and every staff we asked for information of public toilet shake their heads and said they don't know."
"Make sure you go to the toilet before visiting this retail park. To my surprise there were no toilet facilities in the area."
"Warning - no toilets! If you're lucky you can sneak into Burger King and use the ones there while it's busy - but sometimes it's locked."
"The only downside is where to pee especially going with a toddler, but thanks to Lidl."
"Toilets were disgusting, couldn't even sit down if you needed too."
Customer Service
Pros:
"I was absolutely amazed at the staff in this Premier Inn in London!! A huge big thank you to Josephine, Joseph and Dominika!!"
"Everyone inside the shop is friendly and well-mannered."
"The staff in the retail park are very friendly and the prices for items can get ridiculously cheap especially in Asda Living."
"Help friend buy a computer and printer in curry's in the retail park. Staff very helpful in curry's."
"Visited Currys and the customer service was excellent."
"Staff here are totally on the ball and can handle themselves and protect you when drunk idiots start fighting."
"I love going there. Mainly I use a few stores, order online and pick up from there. There are few great shops like TK Max, Next, Lidl, Asda, Wilko, Nike, Currys PC world and many more."
Cons:
"A bit sad to witness a lady was verbally abuse by a male member staff he was shouting at her don't tough my face he was aggressive."
"Good useful shops. However, the assistant in Currys was disinterested in helping my friend to choose an oven. He did not know the products."
"Some shops there have customer service as optional."
"Costa staff there are extremely rude, id rather a coffee from burger king."
"Very busy no social distancing awareness less mask wearing and whilst being served within the lidil branch the cashier on till wasn't at all mindful of their customer service procedural approaches."
"The security rudely told me to leave the shop because I was not allowed."
"Their shake machine never works! Their staff unable to adopt the politeness of British customer service along with the local accent."
Safety and Cleanliness
Pros:
"Clean and well maintained area."
"Love Tottenham hale it's my local shopping area absolutely love it."
"This is a popular destination for various reasons."
"Somewhere to go if you are looking for something specific, or wanting to see the improvement of the area."
"Its an idea multi retail stores shopping complex with easy access to first floor especially for wheelchair as most stores have lift."
"Spacious car park for hundreds of cars."
"Spacious retail car park. Good range of essential shops."
Cons:
"This is extremely sad looking and rundown place in heart of Tottenham. Sometimes it feels unsafe to go shopping there."
"Negative bit is the many thieves around. If you visit it watch your pockets."
"Also the cctv camera covering the bike area was broken and they said it had been for a while."
"Cycled here, locked bike in the bike park adjacent to Halfords an underneath a CCTV camera. Went to B&Q for 11 mins (literally exactly 11 mins). Came back and bike had been stolen."
"Not safe for pedestrians, car parking is like the wild west."
"Thieves that will nick your iphone and smart watch you've bought from EE."
"Most of the stores are super dirty and messy - especially George / Asda - and the queues at Lidl really put me off from shopping here."