Address: 1 Canada Square, London, E14 4QS, United Kingdom
Phone: +442074182000
Rating: 4.4
based on 483 reviews.
Shopping Experience
Pros:
"This is an amazing shopping centre! So many shops, places to get coffee, food markets, clothing, luxury and much more..."
"It's always great to shop around at Canary Wharf."
"Canary Wharf shopping centre boasts over 120 stores, ranging from high-end fashion boutiques to high street favourites."
"The shopping centre is always well kept and clean with a decent selection of shops."
"The range of shops dotted around Canary Wharf is superb with a great variety of restaurants."
"You will be blown away by the amount and quality of retail under the ground at canary wharf ...they have EVERYTHING!"
"The mall offers a wide range of high-end stores, from designer fashion to gourmet food."
Cons:
"There's not a great selection of shops."
"Just another mall with mostly identic shops."
"Shops are over-priced along with food outlets."
"All of the shops in this place have prices mainly aimed at the bank workers who visit them, so you'd be paying the 'Canary Wharf premium'."
"I never took any pictures inside the shopping centre (which I wasn't greatly impressed with to be honest - poor variety of stores. Not for all budgets. January sales were bleak)."
"It's much less crowded and better air-conditioned than the Westfields, but unfortunately it's missing a lot of the shops it would need to get it up to five stars."
"All the affordable shops are disappearing and only luxury brands available now."
Accessibility & Location
Pros:
"The place is well connected with DLR and jubilee line which help to commute to wider London."
"It is also very conveniently located close to Canary wharf station."
"Great that the trains stop right by the shops though."
"The canary wharf station is well connected to the public transport such as Jubilee line (one of the busiest station) Docklands railway and the modern Elizabeth line."
"The mall is very conveniently located via underground station and is accessible via Cabot square parking for which you can claim free for the first two hours!"
"Really handily located close to DLR and Jubilee tube lines and a short walk into the shops."
"All local transport are upon the doorstep and very easy to travel in or out."
Cons:
"It's a very big shopping centre and I was looking for a particular place and Google maps could not give a clear indication as it was a 2 storey shopping centre."
"Signage could be better."
"It always feels like a place and it's confusing with the nearby Jubilee shopping centre."
"The place looks nice and modern, but it can become quite challenging to navigate it."
"It's ok but there's no helpful signage in the car park to tell you the way to the next level."
"But it's a maze and can get lost if you're not sure what's where and the direction you're heading."
"Signage is so poor, include more arrows outside the station as you can get lost when trying to find a specific venue."
Design & Ambiance
Pros:
"Nice, bright, airy and modern.."
"Really beautiful place here! One of the nicest places in London at night time!"
"Very well-lit and nicely decorated and designed."
"The ambient is amazing with corridors made from black and white marble and the view between floors thanks to special window oblò made everything so ‘luxurious’."
"The architecture and design of the mall are impressive, with spacious walkways and beautiful artwork."
"It's surrounded by elegant water gardens. Skyscrapers fill the air. Truly a remarkable sight."
"Beautiful architecture and decor."
Cons:
"Like a ghost town was so quite it was a little scary."
"Didn't do much shopping though as it was honestly intimidatingly fancy!"
"It's also very claustrophobic and too congested."
"Really hot since it appears to be an underground shopping mall, ceiling is low."
"The lighting was also a bit dull..."
"I personally find this place a little souless."
"It can be difficult to orientate yourself below ground, as there are at least two shopping centres, everywhere looks the same, and the maps appear to have been designed to be indecipherable to anyone below PhD level."
Facilities & Services
Pros:
"Multiple security guards all over place makes this a very safe shopping experience."
"It's clean, security guarded and cameras everywhere."
"Good clean public bathrooms as well if you are in need of a loo."
"They now have seating areas and benches for eating out or picnic which I've actually taken the opportunity to do 2 weeks ago."
"Every December, Canary Wharf plays host to the Winter Lights festival, an exhibition of art using lights to give a full sensory experience."
"With the new cross rail complex now has a nice range of restaurants, an everyman cinema and shops."
"We have a small baby, and discovered the dedicated baby changing/feeding room today for the first time."
Cons:
"There was confusion regarding the menu as it had apparently changed after I made orders during initial booking but was not advised."
"Underground parking a mystery... It would be good if there was some hint as to where empty spaces are."
"Be prepared to take up to 30 minutes to find a space."
"My only criticism of the shopping centre is that they don't actively enforce the mask wearing requirements."
"Toilets needs more attention from the staff, a refurbishment is required to most of the toilets 🚻."
"Parking was very good, but too expensive to allow you to really enjoy a good browse through the shops, a shopping experience and a meal in the restaurant."
"What is going on with the mall, elevators, heating, doors are taking weeks (sometimes months) to be fixed."