Oblix Reviews Summary

Service

Pros:

• "The service topnotch."
• "We had the most fantastic experience at Oblix! Mostly thanks to our waiter Norbert who was charming, funny and very helpful."
• "The service was great and the starter and dessert were amazing."
• "Service was really welcoming, professional and friendly!"
• "The service was impeccable and our serving person was really sweet and accommodating."
• "The team were super supportive throughout the planning process and very attentive during the event."
• "Service was excellent. Highly recommend for a special occasion."

Cons:

• "The evening was let down by disappointing and very slow service."
• "We received very poor service and were only offered a simplified menu."
• "Service was friendly but sporadic and uncoordinated - our waiter disappeared entirely after about 20 minutes."
• "Overall the service was inattentive - our dishes sat uncleared for a very long time."
• "Service was good but could have been better (was a very busy evening)."
• "The service was surprisingly not great as well - our 2-seater was ignored while the waiter was more interested in dealing with the 4-seater table."
• "Service was really bad. We had a plethora of waiters attending, so we weren't sure who was our designated one."

Food

Pros:

• "Every dish was perfect. Well cooked, flavourful, beautifully presented."
• "The food was stunning - the ribs and the truffle fries were sensational."
• "The food was incredible - especially the steak 🥩 and macaroni cheese 🫕."
• "The food was delicious and did not have to wait a long time to receive our orders."
• "Food was tasty and nicely presented, some was absolutely delicious and some not so wonderful but all was still very good."
• "The food fresh and tasted amazing, compliments to the kitchen."
• "The food we had was absolutely scrumptious."

Cons:

• "The main courses let the menu down a little, the burger was nice but chicken very oily."
• "Food was good but some dishes I did expect more flavour for the price (Lobster/Steak)."
• "The fried squid wasn’t good."
• "The burger was extremely basic for the price."
• "Abuse on truffle oil covering good ingredients."
• "The steak was undercooked, had to send back but they did make a new one that was good."
• "The food was basic and didn't live up to the £140 price tag."

Ambiance

Pros:

• "The main entrance is perfectly well-decorated."
• "The awe-inspiring view, excellent service, and lively atmosphere made it good value as a one-off."
• "Beautiful experience! Delicious food, great wine and jazz live music was everything!"
• "Bright, bustling, I enjoyed the combination of luxury and energy this restaurant conjured up."
• "The atmosphere is simply breathtaking, with an amazing view of London's skyline."
• "The atmosphere was truly stunning too, with live music and great ambience lighting."
• "The ambience provided the perfect mood with the restaurant design and London skyline views."

Cons:

• "If you’re not lucky enough to get a seat by the window, you’re staring at people."
• "Quite dark if not situated by lighting."
• "Only thing I wasn't impressed with was our seating area."
• "The bar next door was loud and the atmosphere also left a lot to be desired."
• "The view isn't even worth it, if you get an inner table."
• "Views were good but the tables were too close to each other."
• "Not to mention the sun was beaming in my eyes most of the time."

Value

Pros:

• "However, it was very expensive in terms of value for money."
• "A really great value and incredibly memorable experience. Highly recommended."
• "A very good value if comparing with those in the 5 star hotels."
• "For the quality of food and variety of choices (bread was superb!) and views, it was money well worth spent!"
• "Considering the view is part of the experience, the price is very fair."
• "The price was OK for the experience."
• "Food, service, ambiance and overall atmosphere was excellent."

Cons:

• "The cost per person for the regular tea is £58 and includes unlimited teas, coffees, juices, soft drinks as well as food refills."
• "It should never cost £145.00+ for 3 burgers and water no matter where the location."
• "The prices were astonishingly high for the quality of food presented to us."
• "A bit on the pricey side but worth every penny!!!"
• "This came to £230, probably not worth it for the food alone."
• "Food was amazing but expensive."
• "6 course, 1 glass of wine, 1 cocktail and mineral water was £226. Would have been fine except for a large service charge and then clearly an expectation of a tip on top."

Additional Charges

Pros:

• "The bill already comes with service charge and your payment machine has options for additional tips. Don't you pay enough your staff?"
• "As there was a lack of communication with our waiter, I was baffled that we were charged 13.5% service charge."
• "Also the waiters shouldn't be asking for tips considering the food is dear enough and the service charge is high(paid £60)."
• "Despite the afternoon tea apparently including soft drinks, I was charged £10 for two bottles of sparkling water?!"
• "The service charge is charged separately and on top you’re asked for a tip!"
• "However, there is an extra charge for just a glass of water, £5 per glass... This is really misleading and distort my dining experience."
• "VAT was not included in the price displayed on the menu which frankly I think is misleading."

Cons:

• "I was quite upset and disappointed about the hidden charges when the bill came."
• "Beware of the tap water scam!"
• "The side of one of the dishes of special menu was frozen potatoes. Come on, the menu price was 98£ per person, frozen potatoes never."
• "It felt like their purpose was to get as much money as possible from you rather than provide a good experience."
• "Waiters asking for tips regardless service charge included in the bill."
• "The waiter also stood behind my friend, making him feel very intimidated to give him a tip."
• "This was supposed to be a memorable experience and it will be for all the wrong reasons."