Blue Reef Aquarium Portsmouth Reviews Summary

Value for Money

Pros:

• "Came here for my daughters birthday on boxing day last year. Loved it."
• "Nice fish experience, loved the local fish tanks, idea to expand in this area?"
• "Really fun activity to do, great for little ones."
• "Amazing collection of sea life! Kids loved every bit of it."

Cons:

• "Sadly this place is getting worse and worse."
• "£50 for an aquarium that was mouldy and we got through in 30 minutes."
• "£44 for 2 adults and 2 kids for a 10 minute walk around was well overpriced."
• "Absolutely shocking. Cost me £25 for me and my 3 year old. Took 7 minutes to see everything."

Facilities and Cleanliness

Pros:

• "A cafe and fish and chips outside which u can bring in and sit by the playground."
• "The staff are great, the site is large and contains a fantastically diverse array of animals."
• "Fun little family outing. Great prices for disabled and families."
• "Very pleased to find clean conditions and happy animals."

Cons:

• "The 2 stars is for the awful ladies toilet. My husband said it’s the same with men’s toilet."
• "This place is in need of renovation or closing down. The tanks are small and dirty."
• "The toilets were grotty too. We won't be coming here again."
• "It was a small aquarium, however, it was a very nice one. A good hour can be spent there."

Staff and Service

Pros:

• "Staff: great, smiley, kind, they try hard."
• "Really friendly staff very helpful. Can use ticket all day which is fab definitely come again."
• "The staff are friendly and helpful. They also have lots of knowledge about the fish/animals."
• "Staff very friendly, for the size is a good aquarium and great playground for the kids."

Cons:

• "Not sure the staff seem to care about keeping the place clean and tidy."
• "The staff were very nice, but found it hard to read wording on the information boards."
• "There was only one member of staff at reception who seemed to have a lot to do welcoming all the visitors."
• "Guy at entrance desk looked like he didn’t want to be there."

Exhibits and Attractions

Pros:

• "Loved the shrimp and crabs, and the snapping turtle was cool."
• "What a truly magical place this is. Educational and a wonderful way to get young people interested in the sea."
• "A nice little aquarium situated on Southsea's seafront."
• "We had such a good time here spending about an hour and a half looking around."

Cons:

• "There’s not much to see anymore; you can comfortably get round the whole place within 30-60 minutes."
• "no more otters either. that was a huge disappointment."
• "3 of the main exhibits are no longer there, with no explanation, & no reduction in price."
• "Looking tired in places, could really do with a refurb."