Zizzi Reviews Summary

Service

Pros:

• "Quick to serve and made me feel welcome."
• "Didn’t have to wait long for food and the quality & taste were spot on."
• "Service has great, the waitress was a little robotic but very proactive."
• "Attentive service and a great atmosphere make it a top choice for Italian cuisine lovers."
• "The young lady who gave us our drinks served with a smile and was extremely friendly."
• "The waiting staff were attentive and knowledgeable."
• "Our waitress Leval was exceptional."

Cons:

• "We had to wait a little for food to start coming."
• "The lady who appeared to be the supervisor was mostly surly."
• "Service is not brilliant where you have to walk up to till to ask for extra sauce."
• "Service was appalling and waitress was extremely rude."
• "To begin, front of house staff weren’t overly welcoming or friendly."
• "Service was rather poor unfortunately, asked for salt and pepper, took 15 minutes for it to arrive."
• "It took an age to be served."

Food Quality

Pros:

• "The food was really good quality and well priced."
• "All the food there was very unique."
• "The food was great and good value."
• "The food was good."
• "The food is delicious, those pizzas have the taste of home made, just lovely!"
• "The mushroom crostini was to die for!!!!!"
• "The correct food which came out was very good."

Cons:

• "Food is okay but seemed to have run out of everything we wanted."
• "The flavours were flat and the dough was not crisp and hideously undercooked."
• "The meatball pasta was very spicy... I couldn't eat it, unfortunately."
• "It was worse than the cheapest supermarket lasagne."
• "Food wasn't good."
• "King prawn linguine lacks seasoning."
• "Very bland vegan food no flavour."

Ambience

Pros:

• "Went there for the dinner. Good ambience and staff is very good and helpful."
• "Interesting, decorative decor, Nice atmosphere, warm."
• "It’s lovely to sit outside, this zizzi was in a bustling area, with other bars and restaurants."
• "Zizzi is an inviting Italian restaurant with a warm and vibrant ambience."
• "Whether it's a casual lunch or a special celebration, Zizzi offers a memorable dining experience."
• "Great Food, Great Atmosphere and Great Service."
• "Food was hot and fresh, with a nice choice of drinks and desserts in a clean and modern setting."

Cons:

• "Sat in a table with dimmed light underneath stairs, can't see the menu clearly, have to use torch."
• "Also no atmosphere in this particular restaurant."
• "It felt like sitting in Heathrow Airport with bins out and sweeping brushes on show."
• "The restaurant was too hot, staff was not friendly."
• "This one is not as good as the one in the MK Theatre District which has closed. Doesn't have the same buzz as that one."
• "Complete discrimination we waited on the table for 25 minutes and not been served by anyone."
• "Stood at the front waiting for someone to show us to our seat. 3 member of staff walked passed us and didn't acknowledge us."

Value for Money

Pros:

• "Definitely worth a visit and great value for money 😊"
• "A good selection of dishes and my meal was great, a huge pizza with artichokes etc. which beat me so no problem with saying this was good value for money."
• "Prices are good."
• "Great food, nice big pizzas and a good vegan menu for one of our group who really liked the food too."
• "They have a fantastic variety of meals catering for all dietary needs."
• "Great place to eat, great prices fantastic variety, warm friendly staff ready to help will come again enjoyed meal which was hot and cooked fresh brilliant evening."
• "However they were really contrite and the food was excellent, AND they gave 25% off the food so left the restaurant happy and will return to give another try."

Cons:

• "Ordered the Lasagne and chips at a cost of £16.45 so expected it to be half decent."
• "Nice food but disappointed as staff charged us for a kids meal plus drink when we only ordered a kids single main item."
• "Did not think much of Zizzi, starter over priced and boring and tasteless (Calamari) my wife Mushroom starter was lacking mushroom, my pizza Basically pizza Base with hunt the meatballs topping, not impressed."
• "Cocktails were ok but small and definitely not worth the value."
• "At 9 pounds for a glass of wine I didn't bother having a second glass."
• "The pepperoni pizza was lukewarm and the food quality was low."
• "Ordered crispy calamari as a starter and it was chewy, I'm 100% sure it was frozen."

Staff Interaction

Pros:

• "Had an amazing server named Sophia and she was just absolutely amazing!! Was so friendly and complimented me and made me feel extremely welcome and comfortable!!!"
• "The staff is very friendly especially Mr. Mehmet that has always served us very well and let us feel very welcome."
• "Our waitress impressed us all with her memory and overall we had a good evening out."
• "Virpes provided excellent service and helped us to choose dishes from the menu which really made our evening."
• "We were greeted by a lovely server named Jordan who was very welcoming."
• "My server Jordanne was incredibly attentive and made my overall experience wonderful."
• "Staff efficient and friendly after the initial hiccup!"