Nando's Milton Keynes - Xscape Reviews Summary

Food Quality

Pros:

• "Consistently good food, friendly staff, and a good atmosphere."
• "The food was very nice and tasty."
• "If you like chicken that is spicy and cooked spicy yo your taste - mild, medium or hot - this is the place to go."
• "The food was excellent Great quality."
• "Food always made tasty, quick and tailored to our needs..we are always satisfied when we visit."
• "Good food, freshly made on site, and informally delicious."
• "The food is as expected and tastes fantastic, I love nandos food."

Cons:

• "Food took 40mins in spite of us checking with waitresses twice. When it came the chicken was overcooked (actually burnt)."
• "The meal platter we ordered had chicken that was not exactly undercooked but not the usual either."
• "The wings were massively overcooked."
• "Food was bland at best not with what we paid."
• "When the food arrived it was nice but not as good as it usually is."
• "Food was Nando’s normal standard apart from my 1/2 chicken was a bit dry."
• "Very disappointed, do NOT order the sunset burgers, spent around £35 for 2 adults and a child on 3 burgers with chips and 2 drinks, burgers made with half a chicken breast (small breast) and a handful of chips."

Service

Pros:

• "The staff were really helpful when we visited on Saturday. The reception was clear and friendly - very good at his job."
• "Abdhul, our server for the night was extremely charismatic and welcoming, he ensured that our service was impeccable and our experience was amazing."
• "Without a doubt THE best Nandos on the planet .. Fast service, great friendly staff who do their best to get you seated as quickly as allowable."
• "Excellent service the waiter (Dylan) Was Very polite and made us feel very welcome he gave us a great experience and he really helped us."
• "The staff were excellent. Friendly and helpful. My daughter's allergies were no problem at all and the manager even took an interest and oversaw the preparation of her food."
• "Lovely, quick service food. But a big shout out to the manager on Wednesday night. He made sure we were OK, he gave exceptional service."
• "Sebastian is a king. His service to us was incredible, always asking how we were and if we needed anything."

Cons:

• "The mood in there is horrible."
• "If you want fast- or even decently paced service… Nandos xscape is not for you!"
• "Went for grandaughters 4th birthday treat with family and service appalling."
• "The service was very slow on the Friday afternoon that we went."
• "Waited 2 hours to get a table after having call them to be said walk in only."
• "Somewhat disappointed on missing dishes this time, pretty much 10 or more unavailable."
• "Poor customer service. Rude, and de-motivated staff."

Cleanliness

Pros:

• "Probably the best Nando's in Milton Keynes. They have decent space and decor."
• "Nando's restaurant is clean and well maintained by staff."
• "Fairly clean bearing in mind it was after 7pm."
• "The food was very nice and nice clean restaurant."
• "Good booking system, socially spaced out tables."
• "The ambience is good. Staffs are courteous."
• "Friendly and polite staff, the food has always been hot (and correct)."

Cons:

• "The food is good but the floors and the seats are dirty and need a good clean."
• "Floors and toilets were dirty, not going back to the stadium nandos for sure."
• "Table not cleaned properly."
• "My only critical feedback would be the dust in the light fittings/wiring."
• "If you go there - don't look up.... the light fittings are dusty enough to be on antiques road show!!"
• "Absolutely disgusting Hygiene. Been very ill since I had wings."
• "We were put on a very dark table under the stairs."