Bella Italia - Milton Keynes Reviews Summary

Food Quality

Pros:

• "Food was delicious and despite so many other wannabe Italian restaurants, this one delivered a real pizza and tasty spaghetti!"
• "The meal arrived within about 10 minutes and was delicious."
• "We received excellent prompt service and good hot food."
• "I tried the new lasagne pizza I thought it was really tasty."
• "The only thing that tasted OK was the Chicken Milanese, even the chicken had a slightly rancid aftertaste but it was EDIBLE."
• "Food is very tasty and good sized portions."
• "Food was great (highly recommend the mushroom crostini and the chicken Milanese)."

Cons:

• "Had Bella breakfast, scrambled egg dry and cold, husbands poached egg hard boiled."
• "The food was very avarage. Needed a lot of salt pepper chili and parmasan to make it flavourful."
• "Food of low quality."
• "Calamari: the battered was too thick and therefore very greasy."
• "The mains we ordered was awful a very soggy chicken burger with stale chips no cheese in the burger just a spoon full of mayo."
• "Food was truly awful. We think mine was burnt but it was so bad we couldn't identify the taste."
• "The worst pizza margherita I ate since I lived abroad."

Service

Pros:

• "We were sat down and served very quickly and the meal arrived within about 10 minutes and was delicious."
• "Our young waiter was amazing running around all the time we were there, doing an outstanding job on his own."
• "A pleasant atmosphere with good staff."
• "Service was excellent."
• "Wonderful service and great food."
• "Our waiters Jenni and Robert were super serviceminded, professional and humoristic."
• "The service was fantastic, we had 2 waiters and both couldn't of been more helpful."

Cons:

• "Sticky tables not wipes, dirty glasses sat on the bar for the whole time we were sat-in."
• "Ignored us for ages whilst we waited to be seated."
• "Just been Bella in Milton Keynes...waited 10 mins to be seated. Staff disinterested."
• "The staff made it quite clear we were not welcome and were just getting in the way."
• "Non attentive waiter."
• "The service really ruined the experience due to the fact it was so slow."
• "Service was slow and chaotic."

Atmosphere & Cleanliness

Pros:

• "For a Saturday night (well 5.30pm) this restaurant was great."
• "Bella Italia in central Milton Keynes was recently refurbished. I love the new look of the restaurant!!! The atmosphere is great."
• "Beautiful location in the heart of a quiet market place."

Cons:

• "The tables were very close to eachother and the bar area."
• "The restaurant is always empty and I'm not surprised. With the state of the restaurant and the manager."
• "Place was dirty poor menu due to changing it."
• "The cutlery was dirty and the atmosphere was awful."
• "Sadly with its new decor and pop and rock music, it has lost much of its atmosphere."
• "Although no where near full it was very noisy in there but the most annoying thing was the music being played."
• "Visited at 8.20pm Saturday evening, half of the restaurant was closed, waited around then sat at a table only to be told off!!"

Management & Staff

Pros:

• "The manager who had just moved from Cambridge was on the ball."
• "Bella are a fantastic chain. Their Gluten free options are market leading and make taking my wife here a no brainer."
• "The staff were all helpful, accommodating and knowledgable about allergies."

Cons:

• "Disinterested manager who rolled his own cigarettes behind the bar."
• "Manager who was called Miro was very rude Rolling cigarettes in front of customers which is very unhygienic."
• "Poor management reflect that the Directorates, Lisa or James, would pay more attention to your underlayer staff."
• "The most inauthentic Italian restaurant in the 12th street... First off, the employees were slacking off for the majority of the time here."
• "Massive failure from kitchen staff, people packing and management!!"
• "Needless to say I will not be bothering to book a table or bother spending my money there with such rude arrogant staff."
• "Service was appalling,Staff when there was any are as miserable as sin."