Address: 12 Bateman St, London, W1D 4AH, United Kingdom
Phone: +442074341621
Rating: 4.2
based on 135 reviews.
Food Quality
Pros:
"The food here was the star of the show, one of the best Indian food experience I’ve had."
"I definitely recommend the paneer papdi chaat - it's not something we had seen at any other Indian restaurants before but it tasted immaculate."
"The food was superb (taste presentation variety)."
"Chicken vindaloo was outstanding, hot but not so much so that it overwhelms the complex flavours going on."
"The chicken Tikka was perfectly seasoned and everything melts in your mouth."
"The freshness and burst of flavors in each bite were truly impressive."
"Amazing food, this is what real Indian food tastes like."
Cons:
"Anything in the tandoor was very dry."
"The dishes had good presentation, but the taste was lacking."
"Eaten better chili paneer in other places. Paneer was old and was not spicy."
"The food was not as good according to Indian taste."
"Main course was highly disappointing, We wanted to eat more but everyone agreed that taste is below par so we did not order anything else."
"Old fashioned Indian - in that the sauces are made in bulk in advance and they drown whatever protein you choose with it."
"The food: poor quality and very small portions."
Service
Pros:
"We arrive a little before our booking time and we were welcomed in by very polite and friendly staff."
"The staff was super sweet and very friendly & welcoming."
"The staff were extremely friendly and accommodating to my one year old, and the food was delicious."
"Fantastic food, great service, and extremely friendly people."
"The service is excellent."
"Not only was the food delicious the service was excellent too."
"The service was top notch and could not have been better."
Cons:
"Please do not use this restaurant If you are INDIAN."
"The waiter refused to admit that the wrong order was placed and made me out to be a liar."
"The waiter named Kishore was very rude."
"We had the worst service, the person who was taking our order was very rude towards us."
"They still had the cheek to try charge me £50 service charge and got very rude when I challenged them about this."
"The service unfortunately was really bad. The waiter seemed to be frustrated to have more customers; he was tired and barely said a word."
"Only downside is the staff. They are constantly watching you eat and as soon as something is empty they remove it instead of waiting for you to finish all your food."
Value
Pros:
"It is not cheap but worth it because the service is amazing and the food very good."
"My non-vegetarian thali along with an extra garlic Naan I ordered meant the final bill I paid was around 33 Pounds. But again it was totally worth it."
"I thought the cost (£72) was reasonable."
"You get a pretty tasty meal at a reasonable price for the area."
"I would recommend going to Gopals if you enjoy good Indian cuisine at a very reasonable price."
"Top quality even for our South East Asian standards with reasonable pricing."
"With 2 healthy gentleman having alcohol and a very pleasant meal, unobtrusive yet efficient service - I thought the cost (£72) was reasonable."