Tower Tandoori Restaurant Reviews Summary

Food Quality

Pros:

• "The dishes are flavorful and authentic, especially the Lamb Shank and Biryani."
• "The butter chicken and palek paneer were our favourites."
• "Some of the best Indian food I’ve had!"
• "The food is flavoursome and delicious, piping hot and served to your specifications."
• "The food at Tower Tandoori is proper desi style... They spice the dishes perfectly and its authentic."
• "The food itself was fantastic, beautifully cooked and full of flavour."
• "Every single thing we order here is delicious, freshly prepared and perfectly seasoned."

Cons:

• "The food tasted stale."
• "I am quite disappointed with the Biriyani."
• "The food was terrible."
• "The vegetarian tikka masala ended up becoming 'chicken tikka masala' and it was so sweet that we couldn’t eat it!"
• "The food is normal (nothing special or incredibly delicious)."
• "The chicken we had was super dry."
• "The food here is bland and not at all authentic North Indian."

Service

Pros:

• "The staff is very polite."
• "I want to say thank you to the great guy Ali who spent a lot of time looking after our table."
• "Dipayan, thank you for your wonderful service to two strangers in London."
• "Staff was superb. So attentive, so outgoing and positive."
• "Excellent service from the moment I walked in."
• "Our server Sultan was a delight and the whole staff very professional and friendly."
• "The service by Handsome man MR SAM and his team was friendly and professional."

Cons:

• "There doesn’t seem to be any regard for potential customers or honoring what’s advertised on your website."
• "The manager's demeanor was shockingly rude and abrasive towards me."
• "When we raised our concerns, the staff member responded with arguments and rudeness instead of being polite."
• "The manager doesn’t like being told a certain dish is not nice and not liked by customers."
• "The manager is super rude and doesn’t like being told a certain dish is not nice and not liked by customers and instead yells at them."
• "The staff were so rude and non attentive."
• "These services people are so disrespectful that once we finished our dinner they are asking us to go out and talk."

Ambience

Pros:

• "Went there for dinner late at night, nice and lively atmosphere."
• "Nice quaint ‘date night’ ambience."
• "Ambience is great."
• "Beautiful ambience, and attentive wait staff."
• "The ambiance is cozy with relaxing music in background."
• "Atmosphere was very nice."
• "The ambiance is elegant and cozy, making it the perfect place for a romantic dinner or a family gathering."

Cons:

• "Also I haven’t seen any restaurants takes charge for the bag in London yet when I order online.And it’s a plastic bag ☹️"
• "It does look a bit dark from the outside which might put people off from the street."
• "The exterior is really off-putting! Looks a bit grubby like something stuck in the 1980's, with brown tinted windows etc."
• "We didn't actually eat here in the end as the exterior is really off-putting!"
• "Heating was on but I was still freezing while being dressed warmly."
• "The dishes were unclean and unsanitary, and the food tasted stale."
• "One waiter even had the nerve to ask if I had ever had Indian food before!"

Value

Pros:

• "The prices are reasonable, and the portions are generous."
• "They have a very good balance - old favourites you want to have again and again."
• "Reasonably priced for quality."
• "Fine dining but at an affordable price."
• "Not the cheapest, but definitely worth the money!"
• "The portion sizes were very reasonable for the price - we got beyond our money's worth."
• "If you want a traditional Indian curry with exceptional service and great prices, in central London, then look further!!"

Cons:

• "And the bill coming up to £45. Totally not worth it."
• "Totally bit on the pricy side. Could do better for the price though."
• "£65 in total? Food was ok, but have certainly tasted better elsewhere."
• "But the portions are less given high prices."
• "We were 6 people and the bill came around 250 Pounds. That's a lot for 4 or 5 items."
• "This was expensive slop."
• "Very small portions and very sweet tastes."