Kings Head Reviews Summary

Food Quality

Pros:

• "The food was hot and very tasty and quick service."
• "The food is excellent."
• "food was lovely and great value for money."
• "Very surprised how reasonable the cost of the food was."
• "The special meal deal 2 meals for £14.99 was good value."
• "The service & food was amazing!!!"
• "Food was excellent value for money."

Cons:

• "Sent two back came without the standard sauce no explanation offered or alternative offered."
• "Wife ordered a medium rare steak for main and this was as though as leather."
• "This is the second time I have been unhappy with the service and quality of food and will not be returning."
• "Award winning beef and ale pie? I think not."
• "The batter was dark brown and a green tinge on the inside."
• "Didn't enjoy the additional hairs in the food or the shell in the fried egg."
• "The food was very disappointing, with half portions of everything and a rotten cucumber in my garnish."

Service

Pros:

• "If you had not visited before they go to great lengths to show and explain the new layout and how to accept your food from the tray."
• "Lauren our waitress was fantastic and really accommodating and friendly."
• "Craig was waiting and was very attentive."
• "The staff are very friendly and were always happy to help."
• "Sarah who attended to us was a credit to the company, her service and smile was a joy."
• "The staff particularly the barman really went above and beyond for an outstanding friendly service."
• "Rosie and Lauren were fab, very helpful, accessible and friendly."

Cons:

• "Staff are exceptionally rude and patronising, especially the chubby female behind the bar."
• "Staff have no clue what they are doing.. ask for one thing get something completely different."
• "When our bill came they’d charged us £3.50 for gravy, £1.50 for some cranberry and £1.50 for some butter £5.50 for what should of been free of charge was disgusting."
• "The ‘manager’ on duty had shorts and a t-shirt on and used the excuse ‘he was helping out on his night off’."
• "Staff didn’t check back after food was served."
• "Service was incredibly slow."
• "Service took too long and at one point our waiter went home but nobody replaced him."

Ambiance

Pros:

• "Dog friendly in bar area."
• "Lovely place and well presented."
• "A lovely atmosphere."
• "Had a really fun evening and the quiz master was very funny."
• "Packed out with a great atmosphere which says it all really."
• "Cheerful, family friendly, well-lit pub with a great atmosphere."
• "The pub has a lovely atmosphere and nice decor very warm and welcoming!"

Cons:

• "Another relaunch! Now it's a community pub... Shame, it could be great."
• "Sitting outside was not pleasant. No umbrellas, lots of cigarette ends and filthy furniture."
• "on arrival almost every table outside was filled with dirty plates and glasses."
• "Then sat outside to finish drinks and a rat ran from back kitchen doors."
• "Hi I marked it down due to the motorway road noise plus its on a main road so more noise when in the garden."
• "Very disappointed with our visit today."
• "For such an old pub it's lacking in anything approaching the atmosphere you might expect."