Arcade Food Hall & Bar Tottenham Court Road Reviews Summary
Category: Food court London
Address: 103-105 New Oxford St, London, WC1A 1DB, United Kingdom
Rating: 4.0
based on 649 reviews.
Ordering Process
Pros:
"Love that all you need is your phone. Quick and easy online order."
"Easy to book a table online. Ordering via QR code on the table is simple enough."
"I found that setting up a tab, ordering and paying to very straight forward."
"Service is really good, you scan your table number and order, food with images and prices, pay and then your food is served within a few minutes."
"Having such a wide range of cuisines in an easy to access food hall is simply awesome."
Cons:
"The menu navigation is very clunky (and only work if you had mobile data reception...good luck)."
"You have to keep switching back and forth on different menus."
"We had to make payment, which included a service charge ahead of us receibg our food, which didn't make sense to me as we paid a service fee for bad service."
"You have to order via an app, even though WiFi is so poor."
"Online order system needs to validate your phone number. There's no practical need for it to be required."
Food Quality and Variety
Pros:
"The food was all lovely and was exceptionally flavourful and of high quality despite the cheap price!"
"The food is good overall, but pricing is inconsistent."
"The options include Mexican Nepali Indonesian Indian and Japanese. Everything we ate was superb from the pork taco to the paneer."
"The sushi was great, as were the burgers and the Thai."
"The food was delicious, all of it!"
Cons:
"It felt a shame to have to waste the leftovers (you can’t take any home)."
"Overall, it was nothing impressive but for the price you pay it was reasonable."
"The portions were minuscule. Told the manager that it seemed like quite a dishonest portion size."
"Some of the dishes were not as flavorful as I remembered them."
"The beef satay was dry, very rich in flavour and tiny for the price you pay."
Service and Staff
Pros:
"The staff are very helpful and attentive."
"The staff are all lovely, but Jason and Firkan at the bar made our night even extra special they were both really attentive."
"We had an extra person turn up right after we ordered and again the hostess was super helpful in getting us sat as a 4 instead of a three."
"I was glad to receive my meal promptly however the meal I ordered for the person sitting on the table with me was brought in two parts, the potatoes arriving first."
"The staff were helpful and kind, they brought a bowl of water for the dog :)"
Cons:
"However, some dishes took a long time to arrive and when we asked our waitress, she was was borderline rude."
"The service at this place wasn't great. I asked for condiments, but they never came, so I had to ask a different waiter for a second time."
"Having already paid and not having much time we had to go ahead with what we had."
"We ordered drinks but ended up cancelling our order because 30 minutes later we were late for a show."
"We were seated somewhere where I didn’t have data signal."