Serenity by Shazia Reviews Summary

Category: Beauty salon Derby

Address: 7 Derby Ln, Derby, DE23 8UB, United Kingdom

Phone: +441332987180

Rating: 4.7
based on 145 reviews.

Facial and Body Waxing Services

Pros:

  • "once they started my waxing I knew I was in good hands."
  • "The workers are very kind and are nice when waxing."
  • "Nadia is who you need to use if you want any waxing doing. She’s brilliant."
  • "Shazia done an amazing job, thank you so much, can't wait to see my results after I complete all sessions."
  • "I have been doing lycon wax from here for a very long time, it is such a friendly place."
  • "I use lycon wax for Hollywood and under arm best results my hair gone very less and all ways left nice well nourish smooth also painless too."
  • "I had a Hollywood wax, eyebrow threading and facial wax. I highly recommend, amazing customer service."
  • "I enjoyed my facial and lycon waxing treatment. It was painless and really professional."

Cons:

  • "Had waxing done today and a total of 3 women passed me around like a parcel as they had 'other things to do'."
  • "Went to have facial hair removal they have no customer service and are extremely aggressive when removing the hair, I would not return."
  • "The treatment I went in for was a face wax and after repeatedly telling the employee the wax was too hot for my face she didn’t listen."
  • "Charging £30 for a blowdry is not acceptable. And on top of that, the use of a dryer that feels like it's burning your scalp!"

Eyebrow Threading and Shaping

Pros:

  • "Shazia is my go to for eyebrow threading."
  • "The only place I trust with my eyebrow threading and face waxing."
  • "I always come to Shazia for my hair, makeup, Lycon wax, threading and for hair trimming."
  • "I travel from walsall to here every three weeks to get my eyebrows threaded and tinted and a lycon wax."
  • "I had my eyebrows threaded by Shazia yesterday and she’s got the shape spot on!"
  • "I regularly get my full face done here with Lycon wax and my laser treatment been coming for many year with my family and they’ve always done and amazing job."
  • "I had lycon wax and i really recommend it's very painless, I had my eyebrows threaded by shazia she's amazing, the shape she got to my eyebrows i really love em."
  • "Had my and my daughters eyebrows done and face waxing for EID... and can honestly say that they were done perfectly!"

Cons:

  • "I got insulted by the person who was doing my eyebrows. All I wanted was threading."
  • "The lady who did them was aggressive and rude. So I asked for a different member of staff to carry on and finish what she started."
  • "She then called me stupid and ugly to my face."
  • "I had a very bad experience today as i walked to the serenity salon the owner was very rude."

Laser Hair Removal Services

Pros:

  • "Shazia did my laser hair removal on most of my body… and it’s a miracle."
  • "I have my laser treatment done by Sareena and it's amazing! I've noticed a huge difference in a small time frame."
  • "I had laser hair removal from this and after just one session I’ve seen such a good difference straight away!"
  • "Been coming to shazia for years and using lycon wax after many years of being chased to do laser lol I finally gave in and gave it a try."
  • "I have been a regular customer since 7 years here and I started with face wax and I have now started Lazer treatment here at a very good price."
  • "I started laser treatment at serenity this year and I'm starting to see results after only 3 sessions."
  • "The staff at Serenity are lovely & welcoming. I have started my full body laser treatments a few months ago with Sareena and already I have seen significant results."
  • "I've been coming to Shazia for years and always pleased. Recently I tried her laser soprano ice platinum which is special for Asian and darker skin tones."

Cons:

  • "I had a horrible experience at this place, I will never going back again."
  • "I never like to write negative comments on a business page however the customer experience I received at serenity was awful."
  • "This was not just poor service it was appalling…."
  • "Absolutely disgusting service. Even from the owner of the business, Shazia."

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