The Treatment Rooms Brighton Reviews Summary

Therapist Quality

Pros:

• "Zuzana is an exceptional therapist, she is skilled and knowledgeable and always takes the time to find out about my overall health and wellbeing."
• "Paola is absolutely lovely with a friendly yet very gentle manner."
• "Carla is very professional, polite and understanding."
• "She knew exactly what to do with the knots in my back and neck muscles and gave a fabulous massage."
• "I just had an amazing hot stone massage with an extremely skilled practitioner."
• "Tessa had a lovely manner and very good hands! She made me feel relaxed and was very conscious of my wellbeing."
• "Mine and my partners masseurs were both so professional and expertly skilled."

Customer Service

Pros:

• "Sarah was great and welcoming and the massage itself was perfect!"
• "Pedicure I had was really good quality and fantastic customer service."
• "Staff were welcoming and friendly, and confident in their knowledge."
• "All the staff were very attentive and friendly."
• "The lady who looked after me was incredible! I feel so much better and want to come back again in the near future!"
• "Jessie is both friendly and professional, which made me feel really welcome and relaxed."
• "The staff are all super friendly and the massage is the best I've ever had."

Facility Atmosphere

Pros:

• "The whole rooms are sparkling clean and everyone is wearing ppe to protect themselves and everyone that enters."
• "The space is very well equipped and the atmosphere is great."
• "The rooms are dimly lit with ambient lighting and soft music and you feel as though you are in another world for a time."
• "It's a very calming space with low lighting, comfy chairs and loungers and a continuation of the mood setting music."
• "The rooms are really relaxing, hard to believe it’s the centre of Brighton, even on a Saturday it felt like a safe haven from the chaos on the street."
• "I loved chilling in the waiting room with candles and calm music, it definitely made my whole experience even better."
• "The whole experience was really luxurious, with robes and slippers, and a foot bath before the massage."

Treatment Experience

Pros:

• "What an absolute treat. I'm 26 weeks pregnant and it was so nice to be pampered and taken care of in such a lovely way."
• "I had a fabulous brightening and moisturising facial."
• "Best message I’ve had at TTR - and I’ve had a few now."
• "The massage itself was nothing I’ve ever experienced before!"
• "She also recommended a personalised skin routine to maximise the benefits of the treatment."
• "The oils smelled incredible, the atmosphere was truly serene and the massage was out of this world."
• "I had a wonderful hot stone massage that amazingly, completely freed up my tight back."

Cons:

• "Do not go here, it's not worth the money, there are so many better options available in Brighton, including vegan ones."
• "Mostly good. Felt I was getting the sales treatment to have ipl instead of leg wax though."
• "Can I review zero stars because I'd like to. Five days ago I had a gel manicure and pedicure at The Treatment Rooms Brighton and I couldn't be more disappointed."
• "Lovely interiors, friendly staff.. But there is absolutely no point coming for a pedicure and especially paying £46 for it."
• "Nice facilities and friendly and professional service, but the massage was very generic."