Parkfield Dental Practice Reviews Summary

Customer Service

Pros:

• "Having used Parkfield Dental Practice for a number of years, I have always been impressed with their customer service and professionalism."
• "The team on reception are really friendly, as well as being highly efficient and organised."
• "Sophie the receptionist was accommodating and made every effort to fit me in."
• "The Staff, Shona and the other receptionists are kind and caring and courteous, and excellent in their role."
• "Shevonne on reception has a lovely manner. She always greets people in a friendly, welcoming way and tries very hard to sort out appointments to suit us."
• "A wonderfully professional and warm environment: from the moment you enter: greeted by Tracey’s radiant smile on reception."
• "All the staff members were incredibly friendly."

Cons:

• "It was a shame my appointment was delayed by 10 minutes as I had picked an appointment during my lunch break."

Dental Care Quality

Pros:

• "The work done by the dentists and hygienists has always been smooth and painless."
• "I've had several treatments throughout the years and they have lasted for many years and are still in place now."
• "I have had several complex treatment which are cutting edge of dental practice and can not fault the results."
• "They have the latest techniques and equipment at their disposal and have always been considerate, friendly and professional in their dealings with me and my family."
• "Gill the hygienist, and their assistants - provide the highest quality treatment."
• "I never have any discomfort and the dental care is really great."
• "The dentistry is superb and all the staff are exceptionally caring, friendly and helpful."

Cons:

• "Unfortunately Marc Frank (hygienist) charged me for a deep clean which was double the amount of money even though I said to him before the treatment that I do not want it."
• "My gut instinct told me something wasn't right with the Dentist."
• "What is key for me is trust and I couldn't trust Parkfield Dentist one bit."
• "It’s criminal to be pushing these sorts of procedures that patients don't need."

Cost and Accessibility

Pros:

• "Other good points: easy to get to, easy to park."
• "And the prices are fair and reasonable."
• "Extremely pleased with the service I received and well worth the money."
• "I would give this practice more than five stars if I could!"