The Bat & Ball, Hambledon Reviews Summary

Service

Pros:

• "The service was second to none, friendly and enthusiastic."
• "What awesome staff work here, so cheerful and friendly, a credit to Fuller's."
• "Very friendly and efficient staff. Dog friendly - the bar area where we sat was attractive and cosy."
• "He made us very welcome and provided excellent service all eve."
• "The service was good and the lady serving behind the bar was a delight."
• "Service friendly and helpful especially with special dietary needs."
• "The service was excellent and efficient, and the waitress even brought a dog bowl and water to our outdoor picnic table for us!"

Cons:

• "Update: good dining room etc but service very slow, poor vegetarian selection and need training on what an espresso is and how to make one."
• "Just been for lunch on a quiet Tuesday afternoon. We have a Labrador puppy that was barking a bit. The barmaid asked us if we can keep the dog quiet as they had complaints. We were trying our best, but he’s an excitable puppy. Felt embarrassed and had to leave."
• "Incredibly rude and condescending staff, particularly the manager (Female, short grey hair) ruined the whole experience."
• "Pub was terrible. The waiter spat in our drink because we said that we wouldn't be able to tip."
• "Poor customer service, rude staff and not accomodating...."
• "The service wasn't great, my burger was OK but my wife's ploughman's was a huge disappointment."
• "The service and food was poor. One lad worked hard but the others didn’t."

Food Quality

Pros:

• "Lovely roast dinner. Between our party we covered all on offer and if chicken is your favourite, you'll leave very full."
• "We had the burger and fish and chips on our visit and we're very happy with both."
• "The belly pork was excellent, as was the trout salad, fish and chips and beef and ale pie."
• "The selection of food was good. The pie of the day (chicken and ham) was very good."
• "This place.... wow. Im a bit of a foodie, so i eat all over. The bat and ball served me THE BEST roast i have ever had."
• "Food was excellent..All locally sourced and not a microwave in sight."
• "The food menu has good choices, I can personally recommend the pork chop it was delicious, followed by white chocolate cheesecake."

Cons:

• "Excellent service, but the food let them down a bit."
• "Nice pub, nice setting, nice atmosphere, but unfortunately the food was average and very over priced..."
• "But the food was poor and expensive for the portion size except the burgers. Will not return."
• "Food was nice but very sparse and vastly over priced."
• "Ate here for lunch today. It is a lovely building with beautiful views across the countryside. Service was good & friendly. I'm giving it 2 stars only purely because of the food. It was terrible."
• "The food isn't a patch on what it used to be."
• "Food quality good but the Chorizo Burger was 'mean'."

Atmosphere & Location

Pros:

• "Great friendly pub off the beaten track in the middle of the countryside."
• "Lovely settings with far reaching country views."
• "Come before sunset to enjoy outstanding views across the fields from the beer garden."
• "The pubs in a beautiful setting opposite the cricket ground."
• "This is a place with wonderful history and being a cricket fan, it was absolutely wonderful to be here."
• "Surrounded by beautiful fields and the sound of birdsong, and with chaps in whites playing cricket, this is about as delightfully English as it gets."
• "The views alone from the beer garden are reason enough to visit, it's like sitting in the countryside."