Halfway House Reviews Summary

Category: Pub Shipley

Address: 43 Otley Rd, Charlestown, Baildon, Shipley BD17 7JP, United Kingdom

Phone: +441274924796

Rating: 4.2
based on 178 reviews.

Food Quality

Pros:

  • "Food was amazing and the service was great."
  • "The mains, all 21, came out within 5 minutes, no mistakes, and all were, again, delicious."
  • "The fish was cooked to perfection and was enjoyed by both my husband and dad."
  • "The food is amazing, the staff is amazing. Freshly cooked food, friendly environment, the cake is so smooth and tasty."
  • "Fantastic food, reasonable prices, friendly staff, and a great atmosphere."
  • "The slow cooked rib and lamb were beautifully cooked and tender."
  • "Food is high quality and plentiful a great selection of beers."

Cons:

  • "The food was not hot only warm, and the beef on all of the four plates was very fatty and poor."
  • "The food was diabolical my dogs would of turned there snouts up to it."
  • "Food quality was a bit poor, turkey was very dry."
  • "The food was cold and tasteless."
  • "Waited 50 minutes for bland food, with some items not even warm."
  • "The chips were luke warm and the fish batter was very hard."
  • "When order came food not that warm and 7 hrs slow cooked beef not tender."

Service

Pros:

  • "Staff are friendly and helpful, extremely knowledgeable and ready to advise on menu items, to the point of remembering friend's allergies without being prompted (especially Rob)."
  • "Staff were polite and efficient."
  • "Thank you to waiters Beth and Sophie who helped make the evening so enjoyable and were so attentive for us all."
  • "The service was polite, fast and the food delicious."
  • "The service is quick and friendly."
  • "Staff are amazing as always, left a £10 tip as we forgot last time, I know not obligated to leave anything but those staff work there butt's off as usual and always with a friendly attitude and always smiling."
  • "All staff friendly, very helpful and welcoming."

Cons:

  • "After we finished our main course we requested the menu for desserts and were met with a long wait for the menus, so long intact that we just decided to leave the restaurant and pay the bill."
  • "Despite the poor quality, the American waiter continued to 'try and be funny', oblivious to the situation and actually trying to rectify issues."
  • "The service was terrible sat outside, had to go find Menus, waited 40 mins for food waited another 30 mins for desserts."
  • "However the pub was very cold and the waiting staff very inattentive and we sat for long periods waiting to be seen to."
  • "Service was a little slow which I guess can be expected on a Sunday."
  • "Had to wait a VERY long time to order food, to be served drinks and to receive food."
  • "Seemed under staffed, took a age to take both drinks order and food order, when food arrived all were on the cold side, none of us really enjoyed the meal, really disappointing, and staff didn't seem to care."

Ambiance

Pros:

  • "The decor/atmosphere is just beautiful highly recommend 10/10."
  • "It's done out lovely with a good feel."
  • "The decor was great and warm inside."
  • "The venue itself was lovely on the inside."
  • "Very pleasant inside too."
  • "What a gem of a find, lovely place, clean and relaxing with a lovely atmosphere, ideal for couples, groups or parties."
  • "A great pub with a modern, clean and homely interior."

Cons:

  • "Unfortunately, horrible smells lingered."
  • "However the veg and roast potato were soggy."
  • "Waiting ages till someone noticed us to seat us."
  • "The interior is very cosy and warm with great heating and an open fire."
  • "The place looks good and the wait staff were efficient and patient. It was such a shame that the food was on the cold side of lukewarm and not pleasant."
  • "We were at a wedding, the worst venue for a while... Leaking drain on the way in."
  • "Place like a morgue at 9.30pm."

Price

Pros:

  • "Yes there are probably cheaper places to eat, pile it high and sell it cheap, get you in and turf you out places but we are only talking a few quid cheaper, so it's well worth paying a little more for the quality food and great service."
  • "Good beer including Neck Oil and alcohol free. Reasonably priced."
  • "As an older woman, I also appreciated the lunch menu with the slightly cheaper and smaller portions."
  • "Food was excellent and reasonable prices."
  • "It's menu is filled with brilliant comforting (and big) dishes and all for surprisingly low prices."
  • "Nice pub snacks for a decent price."
  • "The food was excellent value for money."

Cons:

  • "Ridiculous high prices for mediocre and lacklustre foods."
  • "Expensive for what it was."
  • "Food overpriced for what it was."
  • "Slightly overpriced for what you get but generally OK."
  • "Then told the only low calorie meal on the menu wasn't available - as they had no 'grains', and were unable to bulk the meal up with extra salad for me as they only served 'set' meals and couldn't adapt it for me."
  • "We waited 40 to 45 mins for our meals which I assume was due to how busy they were but no apology or recognition of the long wait was given by the servers."
  • "Average roast, good service and slightly overpriced for what you get but generally OK."

Family & Pet Friendliness

Pros:

  • "Dog friendly."
  • "To everyone at the halfway house. Thank you thank you thank you! Covid restrictions meant, Two years in the planning. Third time re arranging the date but you helped us pull out our surprise wedding seamlessly!"
  • "Kids had food from the kids menu (3 courses £6.99) They really liked it."
  • "Staff were really accommodating especially towards the children's needs."
  • "Everyone was great. There was even a bowl of water and treats for Barney (the dog) ready for him."
  • "A dog menu, blankets, water and treats!"
  • "Dog friendly, our lad got a bowl and a treat bag."

Cons:

  • "The children's meals were served on very hot plates not really suitable to be given to a child (my youngest is 23 month)."
  • "Children had to wait over an hour and a half for food, food was okay but not enough to make me or family members want to return."
  • "My partner ordered the special pork belly roast- there were no crackling or apple sauce served with it."
  • "We waited an hour and half for food because they admitted they wanted to serve the smaller tables before us."
  • "Then waited another short while for our mains which weren't nice at all. My chicken was burnt and the cheese had a really funny taste so we left most of it."
  • "We sat down at the table but asked to move due to another smell."
  • "Such a shame, really disappointed. There was 12 of us and spent over £300."

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