The White Hart Reviews Summary

Service

Pros:

• "Great service too 🙂."
• "The service was excellent."
• "Really friendly and efficient customer service."
• "The service was amazing, the gentlemen that served us was very friendly and helpful."
• "Enjoyed a lovely impromptu family lunch here today. Busy but we were catered for in a welcoming and efficient way."
• "Good service all round."
• "Table service is in operation with drinks orders and payments taken via an app. This works well and orders are brought out quickly."

Cons:

• "Service was below average."
• "Service incredibly slow. Drinks arrived in 15mins and food took over 1 hour and 30 mins."
• "Service: non existent."
• "Slow service at the bar and a wait for the food to come out."
• "order 2 meals 2 drinks forgot are meals was left waiting."
• "I must table service wasn't timely we weren't surprised as they were needing staff."
• "no staff were available to show us where so we had to wait in a long bar queue."

Food Quality

Pros:

• "Meals were very yummy and very filling :)"
• "Food was lovely."
• "Really good quality food at reasonable prices."
• "the battered fish was the best I've ever had."
• "Lovely food, reasonably priced. The carvery is so good."
• "The food was lovely and the portions were large."
• "delicious food freshly cooked."

Cons:

• "Avoid the breakfast! Very poor cheap sausages, cold beans, like completely cold out of the tin, frozen hash browns!"
• "After trying the food I felt sorry for the poor cow that was killed twice once for its meat and again when the chief attempted to cook it."
• "It tasted like a shop bought frozen burger."
• "We have ordered BBQ pizza, which we can't eat. It wasn't pizza. It was peace of tyres with tabasco, few strange smell pieces of chicken and cheddar."
• "4 of us eat here today and never had such a disgusting Sunday lunch all items were slopped on the plate half covered in red cabbage parsnips and potatoes i think must have been cooked the day before veg was this awful half plate of red cabbage and leeks meat was covered under all the slop."
• "Food was distinctly average."
• "childrens chicken nuggets were processed and not real."

Staff Attitude

Pros:

• "Welcoming, friendly staff, but many items were unavailable on the menu."
• "Clean and very nice staff."
• "The staff are friendly and welcoming."
• "The staff were friendly."
• "Staff were really friendly and the ale was superb!"
• "The staff are very welcoming and helpful."
• "the staff are friendly and helpful."

Cons:

• "Not very polite staff, pity as it's in a lovely spot, just need someone who knows how to run a pub to take it over."
• "The man at the bar was really rude and laughed at my friend in the face and clapped at her as she didn’t see the one way system."
• "When we complained to the waiter he looked at us like we were from a different planet."
• "Staff awful."
• "There were a group of men being extremely loud with very bad language... not acceptable when there are families in there."
• "Not recommended to take the kids as it too cramped up and crowded."
• "An old world looking old inn, but the spark ended at the door."

Ambiance and Location

Pros:

• "Nice pub just off the main road through Cheddar."
• "A lovely old pub. Great location. Nice spacious garden with sufficient tables in shade & sun."
• "A fantastic dog friendly traditional pub. Really lovely owners and staff who were super welcoming."
• "Definitely worth a stop in. 5 stars."
• "Always a lovely friendly atmosphere and vibe in there, friendly locals and great beer."
• "Lovely little pub."
• "It is in a perfect location and is perfect resting place after a walk with the dog."

Cons:

• "Working locals pub, very basic, smells of beer inside."
• "Sat upstairs, no atmosphere, sticky table that hadn't been cleaned from previous."
• "Wheelchair access is limited & no accessible amenities."
• "Very poor ploughman's lunch, piece of cheese and piece of pate small enough for a child, and very small portions of everything else."
• "OK place with tired decor."
• "Very disappointed and only thing that ruined our weekend away.!!!"
• "Pitty they allow people to use bar stools as they take up most of the space."

Value for Money

Pros:

• "Cheap drink prices."
• "Good pub food. Plain simple and very good value as always."
• "Great priced food and drinks."
• "The food seems well priced and all the staff are very helpfull."
• "Food and drinks where good and the speed of service was great."
• "All well priced too! Highly recommend."
• "Prices fair for tourist area."

Cons:

• "Only slight gripe is £3 for an extra plain bread roll seemed a little steep."
• "It’s cheap but the quality is a lot cheaper than the price!"
• "Between two other meals and drinks, spent between £40 to £50 never again."
• "I would have given no stars if I had a choice. We have just had the worst roast and overpriced for what you got."
• "Eight quid for soft drinks that wasn't cheap."
• "Quite pricey."
• "MENU- very limited, what was on offer was very limited and not much to choose from."