Address: Hall St, Long Melford, Sudbury CO10 9JG, United Kingdom
Phone: +441787378494
Rating: 4.2
based on 166 reviews.
Hotel Atmosphere
Pros:
"The Bull Hotel is a lovely historic building which oozes character."
"Lovely ancient building with a cozy and welcoming atmosphere."
"Big and really old coaching Inn. Oak panels and beams everywhere tremendous history and atmosphere."
"The Bull dates from 1450 and features a wealth of period features from low, wooden beamed ceilings to gorgeous inglenook fireplaces with hand carved heaths."
"Such a charming building with a lot of history, lovely roaring fire it was a freezing cold night."
"It's a beautiful old, higgledy-piggledy building with parking in front and in the courtyard, accessed from round the back."
"Beautiful hotel.with loads of period features and character!"
Cons:
"Inside is tired and the staff are far from helpful kept banging into my chair while I was eating leaning over to poor drinks and clear table for a claimed hotel I would of expected the staff to have a high level of table service."
"The wooden floorboards throughout the hotel result in much noise."
"It's an old building so it creaks a bit but that adds character."
"However, inside it is clearly in need of some TLC with paint flaking off the walls and in the ladies toilets the taps on 1 side are loose."
"Not very good. It seemed dirty. Dull. Lifeless. No atmosphere."
Staff and Service
Pros:
"Very helpful and friendly staff who worked very hard all evening."
"The staff were very friendly and very accommodating to all our needs, the meals were very good."
"Staff at all levels are friendly and helpful."
"Every single member of staff we came across were friendly, helpful, chatty and enjoyed a giggle with us!"
"The staff where lovely particularly a lady called Ruth who was really friendly and very attentive when she served us our evening meal and drinks."
"Always accommodating and friendly service."
"Staff were polite especially at breakfast and happy to help with additional requests."
Cons:
"Service was average."
"Horrible mother's day experience. Totally understaffed, plates turned up with items missing, soup was overly salted."
"Would have complained by the 2 waitresses were rushed off there feet."
"The waitress had a brusque manner and was obviously overworked."
"The service was incredibly slow."
"Service was extremely slow."
"The service was slow, with only one person on duty."
Food Quality
Pros:
"Food was excellent and bed was comfy."
"The food was excellent, not only was the choice expansive but quality was excellent."
"The food looked and smelled top quality and such reasonable prices."
"Food was out of this world, particularly halloumi fries!"
"The food was very tasty, and the server knew the wines on offer."
"The food was very good, nice size portions, gammon steak was fat free, lovely thick juicy and all edible lovely meat not had such a nice steak as this in a long time."
"The food is delicious and nicely presented."
Cons:
"The breakfast next, every morning (3) there something missing from the Full English."
"The broccoli was undercooked. The champ was a disgusting blob of what tasted like microwaved poor quality frozen mash."
"Food was a bit under what you would get at a Wetherpoons but twice the price as expected."
"The food was awful. The pate starter was only thing that was edible."
"My chicken, mushroom and leek pie was OK, nowhere near as good as a standard chip shop Pukka pie."
"Food pretty poor. My starter of nachos had been left in a hot cupboard and was so dry and hard it was inedible."
"The food was awful, half the food was forgotten, my jacket potato was cremated."