Slug & Lettuce - Park Row Leeds Reviews Summary

Customer Service

Pros:

• "Staff seemed organised with great customer service."
• "We loved everything about it from the friendly staff, lovely tea and a great place to be in."
• "Eddie was brilliant with the service and was straight back to bring us another drink as soon as he could see we were nearly ready!"
• "Charlotte was amazing, so lovely and attentive."
• "Lucy our server was great, We had gone for a bottomless brunch and the service was so speedy even down to the last ten mins."
• "Jack was absolutely lovely, looked after us all and our glasses were never empty!"
• "The young lady who served us was very good quick and friendly and couldn't have done more."

Cons:

• "Got turned away for wearing shorts, despite it being 17:30."
• "Placed an order at 4:30pm and had to go collect it myself at 5pm as it took that long and still wasn’t even been brought over."
• "Stood waiting outside in the rain at 10.03 am keys in the door. Team members inside and just being ignored."
• "The table wasn’t reserved. Absolutely disgusting customer service. And the waitress was the most rude person I have ever come across."
• "Late Saturday night. Slothful, disinterested bar staff who looked half asleep."
• "Absolutely appalling service the staff rude and offensive."
• "Lovely atmosphere and had a great time but not been in a place with staff as miserable as this for a very long time! Every single waiter/waitress came across like they can't be bothered doing their job at all."

Food & Drinks

Pros:

• "The food was delicious and service was quick."
• "Had lunchtime meal at £6 and it was really nice. Good location pleasant staff and food was really good."
• "Been to the Slug and Lettuce for first time today with a couple of friends. Really nice atmosphere the food was delicious."
• "Amazing food had the buttermilk coated chicken burger."
• "All 4 of us really enjoyed our food here! We'll cooked and very tasty!"
• "Food and drinks were great and very fast service."
• "The food was beautiful. Will presented, great portion sizes and value for money."

Cons:

• "Drinks were dreadful, tasted watered down, and my inches cider smelled like sewer water."
• "We had the chicken sharer which was just mediocre, the sliders were described as sticky bbq chicken, what we got was grilled chicken with a splash of bbq on the base of the bun."
• "Really messy and expensive for garlic and onion covered food."
• "The food was missing half of the ingredients... the food we did get wasn't up to standards. It was cold and the sausage was rock hard."
• "Sausages were over cooked and had obviously been precooked and reheated they were tough as leather."
• "The food was minimal and no better than a cheap takeaway."
• "The food was very basic and sandwiches were dry cakes looked shop bought not very tasty."

Ambience & Decor

Pros:

• "Also had a lovely atmosphere."
• "Great place to party or sit outside and watch pass by."
• "A large venue with contemporary decor."
• "Beautiful venue, food was amazing - halloumi fires are to die for!"
• "This place has an awesome design inside that reminds me of Italy or Rome."
• "Nice bar, modern and good atmosphere."
• "Great atmosphere & setting."

Cons:

• "It's a slug and lettuce... Clean, upmarket and completely devoid of originality."
• "Acoustics terrible and music and groups getting louder and louder."
• "Venue too dark couldn't read menu."
• "It was a very hot night but the temperature in there was ridiculous and downstairs at the toilet was even worse you could not breathe no air conditioning."
• "The table was as sticky as the floor."
• "My shoes stuck to the floor."
• "Toilets filthy and broken."