Jurassic Grill Reviews Summary

Food Quality

Pros:

• "The food was well prepared and tasty."
• "Really impressed with this dinosaur themed restaurant. Nothing around like it with very decent food and great service."
• "Brilliant place to go for food, amazing size portions of food and tastes amazing!"
• "Food arrived in good time. Good portion sizes. Well presented and tasted lovely."
• "The food and Dino decorations were great."
• "Turns out the food was actually really nice as well."
• "The food was of a good standard and well presented."
• "One of the staff members Charlie was very attentive and did such a magnificent job and overall he was very helpful."

Cons:

• "Terrible food, we waited a long time for our order."
• "Prices too high for quality of food served. Ruined what was meant to be a lovely end to the day."
• "Food and drink massively over priced, the pizza was somehow dry and stodgy at the same time."
• "The last time we had breakfast was not good we inform and they said our feedback will be send to the kitchen."
• "Food was okay, standard pub grub quality with the price to match."
• "However the food options aren't great especially if you are trying to eat healthy as it's all burgers or deep fried food with chips."
• "Food was pretty average, burger & chips & pasta for the little one."
• "Very over priced junk food. I can’t believe the children meals are £6.50 very small portions."

Service

Pros:

• "Service was superb and staff were brilliant."
• "We were made to feel very welcome and were offered excellent service by Arwen."
• "Service was quick and friendly. A woman came to the table with a dinosaur for the kids to stroke."
• "Very pleasant staff. Warm and friendly greeting."
• "Service wasn't lightning speed, but when you're enjoying everything around you like you're in a dinosaur movie, it's nice to have time to look around."
• "The staff were really friendly and the manager was brilliant and kept making us laugh!"
• "Staff really friendly and helpful even though they were having technical issues."
• "Absolutely fantastic afternoon. Our server was amazing, looked after us and made our son's birthday treat a lovely memorable one."

Cons:

• "Service has been dreadfully slow (45 mins for food to be served on our last visit)."
• "Service was slow, about 50 mins from our arrival to the food's arrival on our table."
• "We had to wait a really long time for someone to come over, even after asking a member of staff."
• "We waited about 30 minutes for this moment. We also paid on the way out instead of at the table."
• "I didn't like the fact we had to go to the gift shop to pay."
• "However on the two times we've been service has been dreadfully slow."
• "Service was fairly good although having to pay on the way out through a gift shop is a bit of a cash grab."
• "Service was very slow. Staff were friendly, but slow."

Atmosphere and Theme

Pros:

• "Atmosphere is great fun for whole family - especially for dinosaur enthusiasts."
• "We thoroughly enjoyed the atmosphere and were attended well without being pressured at all."
• "The environment is very exciting for the kids (and slightly larger kids)."
• "As a themed restaurant, the novelty was the main reason for the visit, very unique and fun themed."
• "Going here is a tremendously fun experience from the atmosphere alone."
• "A nice dinosaur themed restaurant at Rushden lakes with staff dressed as dino explorers and some still and some moving dinosaurs to enjoy."
• "The staff were very helpful and accommodating. The set up is great fun and clean."
• "Our main meals arrived within 20 minutes and everyone in our family thoroughly enjoyed their meal as they were tasty and hot and our waitress couldn't do enough to help make our visit memorable."

Cons:

• "It's very dark inside."
• "However, the only minor issue I experienced was that it was a bit too dark."
• "For Dino infatuated kids the place is great. Kids loved it. However, on the two times we've been service has been dreadfully slow."
• "It was also much smaller inside than I had expected with fewer dinosaurs than the Kettering one."
• "The tables are so close to one another you could have probably sat on your neighbour's lap and shared their chips."
• "There is a gift shop that my son kept wanting to run off to to play with the toys, which are all close to the ground."
• "It's okay if you want to feed kids & don't mind a wait but wouldn't recommend for adults sans kids."
• "The atmosphere wasn't great as people were just leaving as their waits were too long."