Ego at The Beverley Arms, Ackworth Reviews Summary

Service

Pros:

• "Polite helpful staff highly recommended."
• "There's a good busy atmosphere here and the staff are polite and attentive."
• "Such a lovely place, staff are fantastic."
• "Staff really helpful and polite."
• "Absolutely our standing service the staff was very friendly especially josh, he really is a credit to the company."
• "All of them we had contact with were amazing, friendly and welcoming."
• "Staff at Ego (Beverly Arms) were very attentive and efficient."

Cons:

• "The service was a little slow, a couple of bits not quite right with the order, however the food and service was worth the wait."
• "Our food (couple of wraps and a pizza) took over 1 hour to arrive."
• "The service was very slow. My order went back. It returned over 20 minutes later and unfortunately was wrong and over cooked."
• "Service was terrible — we waited half an hour to do a drinks order, then a further 90 minutes for food."
• "The majority of the ones we spoke to on the phone (while trying to sort out their mistakes) were rude."
• "Service was very, very slow (for a 2hr time slot/sitting) it took over 30 mins to take our order."
• "Service shockingly slow."

Food Quality

Pros:

• "The starters of salmon fishcake & the prawns were perfect & delicious, the lamb was pink & tender & beautiful."
• "Went here for my 50th birthday, we had a Monday 2 course meal for £17.95, it was the same quality as full price evening's absolutely delicious we will definitely return AGAIN."
• "Dog friendly restaurant with absolutely fantastic food, great selection on the menu, generous portions and friendly staff."
• "Food as always fabulous."
• "The food is gorgeous and there is plenty on your plate!"
• "The meat was freshly cooked and tasted beautiful."
• "The food was great and at a great price too."

Cons:

• "The pub was freezing......"
• "Food did take a little longer than we liked though and the portions were very small."
• "The food was horrendous as my chicken tasted of halibut(must have cooked it on the same grill as the fish) and the portions were very small for the amount it costs us."
• "The fries and the pizza were both bland."
• "Every meal we were given on Wednesday was tepid."
• "Just had lunch and food was terrible."
• "The meat was very much overcooked, hard and tasteless."

Ambiance & Venue

Pros:

• "It's a great venue, with an outside seating area which is a lovely place to enjoy a cocktail (or two!)."
• "The pub itself is nicely kitted out."
• "The beer garden is lovely when the weather is fine."
• "Nice modern clean venue with good facilities."
• "Lovely food, great menu, lovely building and brilliant service."
• "Very nice decor and ambiance."
• "First time visiting, staff friendly, lovely atmosphere, clean, comfortable and plenty of space between tables."

Cons:

• "Not much for the kids to do so maybe not somewhere to bring the family."
• "We were on the corner and it did feel we were sat in the car park."
• "Parking a bit tight and inadequate at peak hours."
• "We had a table just outside of the toilets, which felt a bit like we were in a corridor for the loos."
• "It felt a bit soulless because it's a big restaurant and they didn't play any music."
• "Poor lighting made the menus difficult to read."
• "The Gardner came in with boots and watering cans to do the real plants sure he could have done it before or after opening times not while people where eating."