Keighley & Worth Valley Railway - (Haworth, Station) Reviews Summary

Staff and Service

Pros:

• "All staff friendly and helpful."
• "staff helped us out with a wheel chair"
• "very warm welcome from the staff"
• "The volunteers are welcoming, enthusiastic and knowledgeable."
• "Staff have been excellent and fellow passengers all seem so happy with the experience."
• "The staff were incredible. They couldn't help us enough."
• "staff at the station where extremely helpful and friendly"

Cons:

• "But the one thing I didn't understand was the rudeness of the lady in the ticket kiosk."
• "Love railway.however wasn't happy other day we visited. During school holidays gets very busy."
• "Very disappointing Elf Explorer train in comparison to last year."

Stations and Maintenance

Pros:

• "All the stations on the railway have been kept in the old-fashioned style. They're clean and well maintained by uniformed staff and volunteers, all eager to do a great job."
• "Nice restored station. Wooden bridge just in front of station good viewing point for incoming and outgoing engines."
• "The station at Haworth is very quaint and beautifully kept and there's a nice shop selling models, railway books and other gifts."
• "The stations and trains are very well kept and the staff are lovely."
• "The stations themselves were extremely clean and well kept."
• "Nice clean stations. The Shed Tour at Haworth us worth a look!"
• "Well maintained and pretty station on the Worth Valley Railway."

Cons:

• "Parking isn't brilliant we parked on a side street."
• "The only downside to our experience was the car parking we booked for And paid for disabled but was told we couldn’t park in bottom car park."
• "Dirty seats in the buffet car and the carriage next door, the one with the tables."

Experience and Atmosphere

Pros:

• "Arriving at Haworth Station, you're immediately transported back in time to the lines heyday."
• "Love the steam train. I think everyone should try a steam train, set in the Victorian era, and ride it first class."
• "This is great. A lovely journey in charming surroundings, run by friendly, competent and professional staff."
• "A truly heritage railway with even a coal fire in the ticket office."
• "Absolutely amazing day out."
• "A lovely nostalgic journey through time and countryside that just evokes so much."
• "Absolutely fantastic."

Cons:

• "Even for standard tickets, there was absolutely no Christmas experience at all."
• "Very disappointing. Unless you are prebooking the Elf Express I wouldn't bother at the moment."
• "Quite disappointing experience. We were expecting beautiful scenery, but it was nothing special."
• "But if you just turn up like we did you will just feel ripped off, and I'm saying this as a former KWVR member."
• "The walk from the car park at the top of the hill can be a slog if you're not used to walking up steepish hills as it gets steeper the higher you get."
• "A bit pricey and at the end of the line is the toilet of Yorkshire (keighley) what a disgusting town!"
• "Very disappointed. It was not stunning countryside."