Address: Eastney Esplanade, Southsea, Portsmouth, Southsea PO4 9GE, United Kingdom
Phone: +442394353486
Rating: 4.2
based on 289 reviews.
Service
Pros:
"The staff are super friendly, the views are amazing and to help even more, they cater to my partner who has a severe allergy!"
"The staff very friendly they listen carefully and give me what I'm ordered."
"A great selection of teas and coffee and food to die for, staff attentive and helpful."
"The staff are always helpful and go way beyond expectations, when they can't they are always there to make it easier for you."
"The staff were friendly and efficient."
"staff always seem very helpful and polite"
"Plenty of courteous staff waiting."
Cons:
"Not sure I’ve ever walked away from an establishment so many times due to the slow service."
"To put only one member of staff, and who is very slow on his own on a busy outside service area and put multiple people on another service area that is not busier is bad management."
"Unfortunately, service was slow pre-COVID 19 and even slower now."
"Great location, sloooow service. Even with 6 people behind the cramped counter, it seems clear there is no rhyme or reason to their processes."
"Standing waiting to be served and staff casually discussing what drink they're going to have before attending customers."
"staff seemed more concerned with their own conversations than actually taking customer orders."
"Staff clearly don't want to work there, will flat out ignore you while stood Infront of them."
Location
Pros:
"Great location nice decking relaxed good part of Southsea beach."
"It’s a lovely location but you need to up your game to keep locals returning."
"Great little spot on the Eastern edge of the sea front, great through all the seasons too."
"This cafe is right on the beach. It's not too busy as it's at the far end away from the crowds."
"Love that I can see the sea from this place while enjoying a good coffee."
"The view of the beach was breathtaking, and it's the perfect spot to relax and enjoy the scenery."
"Wow the view from this place is beautiful. Looking out on the beach and the sea."
Cons:
"An unbelievably complacent venue that only manages to continue trading because of its position."
"It may be a victim of its own success however, since there's rarely space inside and a queue sometimes develops for the toilets."
"The acres of seafront space available always make me wonder why the planners decided to build this post-modern pre-fab monstrosity right in front of the charming pastel shaded beach huts."
"No room inside due to being very busy and the icy cold weather so had to sit outside to uncomfortably eat and drink."
"Tables not cleared inside +the outdoor seating was also full of dirty cups etc."
"Outside tables were extremely 'rustic' & were probably impossible to clean."
"The place is incredible, especial in the sunny days. the coffee is good and the view from the South-Sea beach is amazing."
Food & Drink
Pros:
"The coffee is very good from here."
"Lovely bacon rolls, and lovely sausage roll!"
"Your coffee is part of my daily routine now. Love the stamp for free coffee thing, too."
"Very tasty jacket spud (cheese and beans of course!) with a skinny Latte."
"The food and drink choice is very good."
"The banana and toffee muffins are quite amazing."
"With coffee you can trust and a great selection of tasty sandwiches."
Cons:
"The sausage roll had no flavour at all."
"Very disappointed trip to the coffee cup today."
"Average coffee with an exceptionally long waiting time, even if there’s only one person queuing in front of you."
"On tasting this it was weak and very watery...... I went back to speak to the chap....he said oh sorry we make it with half water and half milk!!!!!!!"
"Have had two cups of VERY weak drinking chocolate from Clarence pier and and one cup of WEAK americano from Eastney within the same week."
"Bought lasagne, couldn't hardly find the meat, basically £8 for pasta."
"The coffee is fairly standard fare neither great or bad."
Management & Organization
Pros:
"Really nice little coffee house. It has a separate takeaway counter to the eat/drink in till so as to reduce queues as much as possible."
"I ordered a coffee and was given a buzzer and told to take a seat after 5 min my buzzer went off and I could collect my coffee."
"Quick service but I dont think people realise there are 2 points of service and all end in same queue outside."
Cons:
"Even when it’s not busy you can end up waiting ages for food."
"22.11.20 We waited for half an hour in the outside queue because the woman serving was painfully slow!"
"I was on crutches in the take away outside queue with two customers in front of me. The girl serving the first set of customers got their order wrong after taking over ten minutes to make two drinks for them."
"Food is probably good but it's priced for tourists so I've never tried it."
"Great location and facility, let down by glacial service."
"They need to sort out the queuing system out because it does nothing for social distanceing and if they can't adresse this issue then at least take a look at the level of service they are offering the public 🙄"
"Service is extremely slow - possibly high turnover?"