Pheasant Inn Liverpool Reviews Summary

Food Quality

Pros:

• "Everything was absolutely perfect, food and service was spot on and had an all round enjoyable time with lovely seats next to the crackling fire."
• "Thanks to Flo, the chef, for our AMAZING food (my husband was made up with the lamb rump and the rich, delicious sauce it came with, and I was chuffed with the gorgeous, crispy skinned, pan fried seabass.)"
• "The lobster and crab fish cakes were delicious as were the other 6 meals, even the kiddies fish and chips meal was homemade."
• "The food was amazing."
• "The food quality was high and all food came quite quickly and was perfect temperature."
• "The food was excellent and enjoyed by all 10 of us! My fishcake was delicious."
• "The food was great, as always!"

Cons:

• "Ordered 2 roast dinners at £21.95 each - one trio and one beef. It arrived very quickly but unfortunately was the worst roast dinner we've ever come across."
• "The tomato and basil soup I always have was this time very waterie."
• "Our food finally arrived but it was barely warm and my dish was a shadow of the last visit."
• "The dish I ordered was revolting."
• "The fish was very small, dry and tasteless."
• "The roast potatoes were leathery. Pork was really fatty."
• "Roast dinner was very disappointing it came with no gravy at all."

Service

Pros:

• "Really great meal and service, as always!"
• "Loved our 1st visit to this lovely place. Staff where welcoming, very pleasant & efficient."
• "Highly recommend this beautiful pub."
• "The staff friendly and helpful, all requests were dealt with in a professional and prompt manner."
• "Service and the staff were excellent and no long waits on food etc."
• "Staff and food fabulous as always."
• "The staff are really genuine and lovely and take their time to speak to you and enhance the experience."

Cons:

• "Service was poor. our waiter wasn't interested in looking after table."
• "Lost customers now due to their poor customer service towards us."
• "But the flies. Flies everywhere."
• "Service was ridiculously slow. We were there for 2 hours to eat a main course each and pay the bill."
• "The live music was a bit too loud during our meal."
• "Had to revise our order a few times due to not having what we ordered."
• "Service was a little lacking, with drinks taking around 20mins to arrive."

Ambiance

Pros:

• "Gorgeous setting, lovely interior food looked fabulous."
• "The Pheasant Inn was very clean inside and out, I've not really got any complaints."
• "nice place, cosy, nice decor and very clean."
• "It has such a warm feeling, definitely good for a family meal, date night or just out with us friends!"
• "A lovely setting and superb food."
• "The setting and decor is beautiful, and it’s easy to park."
• "Nice atmosphere and lovely decorations."

Cons:

• "The carpet was in need of an upgrade the chairs were dirty the tables were not clean."
• "We were eventually seated next to the window which was really cold and drafty so I kept my coat on."
• "It was my Birthday and I was so disappointed in the way the pheasant is looking so tired."
• "The ambience was non existence, they have an amazing fire feature which was off but the radiator next to us was blasting."
• "A little disappointing at the start, being shown to a very dark, dingy corner and having to read the menu using the torch on our phones."
• "At no point were we asked if everything was ok with our meal it wasn’t busy lots of empty tables, the staff looked unhappy and unmotivated."
• "On arrival saw no staff and stood for around 10 minutes waiting for someone to greet us."